| Abusive Behaviors | Rates of Self-Reported Behaviorsa | |
|---|---|---|
| Pillemer and Moore (percentage) | Pillemer and Hudson (percentage) | |
| Yelled at a resident in anger | 23 | 51 |
| Insulted or swore at a resident | 10 | 23 |
| Threatened to hit or throw something at a resident | 2 | 8 |
| Pushed, grabbed, or shoved | 3 | 17 |
| Slapped or hit a resident | 3 | 2 |
| Thrown something at a resident | 1 | 1 |
| Excessive use of physical restraints | 4 | Not reported |
| Rates of Behaviors Witnessed by CNAs | ||
| Not Asked | ||
| Yelling at a resident | 70 | |
| Insulting or swearing at a resident | 50 | |
| Excessive use of physical restraints | 21 | |
| Pushing, grabbing, shoving, or pinching | 17 | |
| Slapping or hitting a resident | 13 | |
| Throwing something at a resident | 3 | |
| Kicking or hitting a resident | 2 | |
Pillemer and Moore (1989) surveyed 577 staff (nurses and CNAs) about incidents over a 12-month period. Pillemer and Hudson (1993) interviewed 211 staff about incidents during the preceding 1-month period.
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