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Williams NH, Roberts JL, Din NU, et al. Developing a multidisciplinary rehabilitation package following hip fracture and testing in a randomised feasibility study: Fracture in the Elderly Multidisciplinary Rehabilitation (FEMuR). Southampton (UK): NIHR Journals Library; 2017 Aug. (Health Technology Assessment, No. 21.44.)

Cover of Developing a multidisciplinary rehabilitation package following hip fracture and testing in a randomised feasibility study: Fracture in the Elderly Multidisciplinary Rehabilitation (FEMuR)

Developing a multidisciplinary rehabilitation package following hip fracture and testing in a randomised feasibility study: Fracture in the Elderly Multidisciplinary Rehabilitation (FEMuR).

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Chapter 4Survey of hip fracture centres, physiotherapists and occupational therapists

Introduction

The second component of Phase I (developing the multidisciplinary rehabilitation programme) was a survey of current UK NHS hip fracture physical rehabilitation services to determine usual practice and identify components of good practice. As we aimed to develop an intervention targeting the physical rehabilitation of patients and their engagement in the practice of physical exercises, we focused this survey on physiotherapy and occupational therapy services.

Aim

To investigate and describe current UK NHS hip fracture physical rehabilitation service provision for patients aged ≥ 65 years in both acute and community settings who have had dynamic hip screw or hemiarthroplasty surgery for proximal hip fracture.

Objectives

To describe the variability in current practice and service provision, and obtain examples of good practice and respondents’ views on how provision could be improved.

Methods

We conducted a UK-wide web-based survey of physiotherapists, occupational therapists and hip fracture centre therapy service managers working in the rehabilitation of patients aged ≥ 65 years who have had surgery for proximal hip fracture. We chose to focus on patients who had a dynamic hip screw or hemiarthroplasty, as both of these operations enable immediate weight-bearing rehabilitation.

Questionnaire design and pilot

National Institute for Health and Care Excellence guidance on hip fracture rehabilitation7 was used as the starting point for developing the survey questions because it outlines best practice recommendations based on current evidence. The particular recommendations were those pertaining to rehabilitation:

  • orthogeriatric assessment
  • early mobilisation and physiotherapy
  • early assessment of cognition
  • early identification of individual goals for multidisciplinary rehabilitation to recover mobility and independence
  • facilitate return to pre-fracture residence and long-term well-being
  • ongoing multidisciplinary team co-ordination and review
  • liaison or integration with related services, particularly mental health, falls prevention, bone health, primary care and social services
  • offer patients (or, as appropriate, carers and/or family members) information about treatment and care.

The questions were designed to provide descriptive data on how these recommendations may have been operationalised in clinical practice and service organisation. In addition, patient mood,11 self-efficacy13,272 (defined as a belief in one’s ability to organise and carry out/execute a general or specific action273) and fear of falling12 have been shown to impact on rehabilitation outcomes following hip fracture as well as elective hip surgery and so we also asked all respondents whether or not these were routinely assessed and, if so, what measures were used. We also asked respondents for their views of good practice and where improvements could be made.

Most elements of rehabilitation that this project focused on were delivered by both physiotherapists and occupational therapists across different health-care settings and so we chose to survey these professions from both the clinical and the service management perspectives. As a result, three versions of the survey were developed to address the different professional roles of potential respondents: one for physiotherapists (see Appendix 21), one for occupational therapists (see Appendix 22) and one for hip fracture centre therapy service managers (see Appendix 23). The therapist versions were further subdivided by type of health-care setting, that is, for those working in acute hospitals, community hospitals or similar community inpatient facilities and community-based teams providing services to patients in their own homes, including care/nursing homes.

By combining the answers from the different versions of the survey we sought to describe the organisation of services, including multidisciplinary working, working across acute and community settings in terms of discharge planning, liaison and signposting to supportive social groups and activities, and coverage of rehabilitation services. We also planned to be able to describe current clinical practice in terms of assessment and the content of routine rehabilitation.

Demographics

All versions of the questionnaire included questions on the location of the service and the hip fracture centres served, the respondent’s role in hip fracture rehabilitation and the profession of the respondent. In addition, the therapist versions asked for the respondent’s NHS clinical band and type of setting in which they worked (to direct them to the appropriate section of the questionnaire).

The study manager developed the questions in consultation with the chief investigator. The content of the questions and response options for the physiotherapy and occupational therapy questionnaires were developed by the study manager and the physiotherapist and occupational therapist members of the research team. Other members of the research team then commented on all of the questions to further refine them. All of the questionnaires were piloted on members of staff across one health board in Wales. This organisation has responsibility for both acute and community services and so all versions of the questionnaire could be piloted within this one organisation. The pilot was used to assess the content of the questionnaires and the functionality of the web-based survey. A few minor amendments were made following feedback from this pilot, for example adding ‘other’ as a response option for questions and correcting questions that referred to the wrong professions.

Organisation of services

The survey of managers focused on the organisation of services and included questions concerning:

  • the availability of different acute and community service provision models
  • the involvement of different professions in the multidisciplinary rehabilitation team both in acute centres and in the community
  • discharge planning and co-ordination with community services and signposting to social support or activities
  • the proportion of patients discharged from acute centres to their own homes who received rehabilitation after discharge.

A few service organisational questions were also included in the two therapist questionnaires. As for the managers, acute therapists were asked about the types of wards where patients were treated and how weekend care was organised. Community therapists were asked about their involvement in multidisciplinary team discharge planning meetings. Community hospital therapists were asked about discharge timing, that is, the length of time post-operatively before patients were usually transferred from an acute hospital.

All respondents were asked if they routinely signposted patients to formal/informal social support services or activities. They were also asked if they used a hip fracture integrated care pathway that included rehabilitation and, if so, to send it to the research team. Physiotherapists were also asked if they used patient information leaflets about exercises and, if so, to send examples to the research team.

Clinical practice

The physiotherapist and occupational therapist questionnaires addressed:

  1. assessment, including its timing
  2. the content of routine rehabilitation
  3. the frequency and length of sessions
  4. details of any home visits carried out before discharge from inpatient care and for which patients
  5. whether or not they routinely assessed cognitive status, mood, self-efficacy or fear of falling, which tools were used and which profession conducted these assessments.

In addition, physiotherapists were asked on which post-operative day patients were mobilised.

Areas of good practice and those needing improvement

Open-ended questions were used to allow respondents to comment on good aspects of their service and anything that they thought could be improved. Open-ended questions were also used to give respondents the opportunity to add any further comments about aspects of rehabilitation not covered by the survey.

Data collection

The survey was open for 7 weeks from 6 August 2013 to 25 September 2013.

Strategies used to reach respondents

Survey of therapy managers

We purposively surveyed a sample of senior managers who had a strategic role in rehabilitation services for this group of patients. We aimed to achieve a 10% sample of all UK hip fracture centres. We identified centres in Wales, Northern Ireland and England from publicly available information on the National Hip Fracture Database. A list of acute centres in Scotland was obtained by contacting acute hospitals by telephone and e-mail. From the list of centres obtained, we purposively sampled for geographical spread and a range of centre sizes. An attempt was made to contact 62 of the 186 hospitals registered on the National Hip Fracture Database by telephone, as well as a further eight hospitals in Scotland not on the database. Of the 70 hospitals, three refused to take part in the survey, 11 did not reply, 26 provided a general enquiry e-mail addresses to contact managers and the remaining 30 gave direct contact details for therapy service managers. In total, we invited a sample of 56 therapy managers from 194 centres (29%), including five from Scotland. The sample came from a range of hospitals serving different geographical areas and with a range of hip fracture activity according to the number of hip fracture operations performed in the last year. High-activity hospitals performed > 700 operations, medium-activity hospitals performed 400–699 operations and low-activity hospitals performed < 400 operations. Twenty-four centres agreed to complete the survey from around the country (completion rate therefore 12%). Of these, 11 were high-activity hospitals, four were medium-activity hospitals and five were low-activity hospitals. The remaining four were located in Scotland. In addition to telephone contact, we advertised the survey on the National Hip Fracture Database website to obtain data from additional centres.

Survey of physiotherapists and occupational therapists

As there is no register or centrally held record of physiotherapists and occupational therapists working in hip fracture rehabilitation, we were not able to establish the population of such professionals in the UK or use such a register as a sampling frame. We decided to advertise the survey on the websites of the Chartered Society of Physiotherapists and the College of Occupational Therapists/British Association of Occupational Therapists to target special interest groups when possible, and on the National Hip Fracture Database website. We asked those who saw the advert to pass the survey web link on to any colleagues working in this field; we also asked therapy service managers completing the survey to pass the survey web link on to their therapy staff.

Analysis

Descriptive statistics were used to provide frequency (counts, percentages) data concerning current services and practice when the answer format provided predetermined response options. When the response format was open-ended, responses were coded and categorised into themes. The integrated care pathways and physiotherapy exercise sheets returned to the team were qualitatively reviewed to provide a description of commonalities and differences.

Results

Demographics

In total, 210 respondents completed the survey, consisting of 13 managers, 57 acute inpatient physiotherapists, 29 community inpatient physiotherapists, 43 community team physiotherapists, 37 acute inpatient occupational therapists, 18 community inpatient occupational therapists and 13 community team occupational therapists. Of the 70 hospitals contacted in relation to the survey of therapy service managers, 25 agreed to take part, with 13 actually completing the survey, as shown in Appendix 24. It was our aim to recruit therapy service managers from 10% of UK hip fracture centres to which we achieved 7%. Although 24 centres agreed to take part in the survey of managers, the survey links may have been passed on within the centre, resulting in respondents answering a more relevant version of the questionnaire. An example of this is that, although we were unable to recruit any managers from Northern Ireland, we did receive completed surveys from some therapists in Northern Ireland.

Geographical spread

Respondents were geographically spread across the UK, with respondents from community hospitals and teams generally being from the surrounding areas of respondents from acute hospital teams. Of the respondents to the survey of therapy managers, two were from Wrexham and two were from Portsmouth.

Respondents’ roles/job titles

The exact job roles and titles of the different groups varied, although managers were generally principals, leads or heads of departments. Eleven of the 13 manager respondents were physiotherapists and two were occupational therapists. In all three settings (acute hospitals, community hospitals and community teams) the majority of the physiotherapist and occupational therapist respondents reported spending most of their time delivering front-line clinical care, with some also having some management responsibility.

Table 4 denotes the workload structures for physiotherapists and occupational therapists in different settings.

TABLE 4

TABLE 4

Therapists’ roles in hip fracture rehabilitation in different settings

Service organisation

Integrated care pathway

In the survey of managers, nine of the 13 centres said that they had a written integrated care pathway for patients with proximal hip fracture including rehabilitation; the remaining four did not. Four centres sent a copy of their integrated care pathway to the research team. The initial assessment of the patient varied between pathways but often included a specific falls assessment to identify patients at risk of further falls. This involved a review of medication and other physical factors, such as visual or auditory impairment, but may also have included an assessment of how the current fall happened, the circumstances that led to it and whether or not the patient had previously fallen. In addition to the falls assessment, the initial assessment often asked about the social history of the patient. This generally focused on the type of accommodation that the patient lived in, who he or she lived with, and where the bed and bathing facilities were located. There was also a pre-fracture mobility assessment that was relatively consistent across the pathways and that assessed the ability of patients to walk indoors and outdoors, and whether they needed a walking aid or assistance. It also addressed specific mobility areas such as transfers, stairs and some ADL. Although this information was consistently recorded across pathways, it may have been located in different sections of the pathways for completion by different staff members, for example in some cases it was included in the nursing assessment section and in others it was contained in a specific occupational therapist assessment section.

A number of the integrated care pathways had clearly defined criteria for the occupational therapy assessment. Those that had specific sections assessed personal and domestic ADL, transfers (chair, toilet and bed), general mobility, standing, walking and stairs. One also assessed home hazards and cognition, whereas, in another, specific assessments were carried out on each day post-operatively. Although there was some variation in how these assessments were carried out or presented in the pathways, the overall rehabilitation aims for the patients were very similar and tended to include a referral to the falls service or other outpatient referrals. These pathways were often written as checklists, with no specific details provided, although one integrated care pathway included a detailed list of inclusion/exclusion criteria for the different services.

Twenty-eight (49%) acute hospital physiotherapist respondents stated that there was an integrated care pathway for patients; however, only eight centres forwarded a copy of the integrated care pathway to the research team. Only three (10%) physiotherapist respondents from community hospitals stated that there was an integrated care pathway for their patients, with 18 (42%) community team physiotherapist respondents stating that there was no integrated care pathway. Seventeen (46%) occupational therapist respondents from acute inpatient hospitals stated that there was a written document describing the integrated care pathway. Only one occupational therapist respondent from a community hospital and three occupational therapist respondents from 10 community teams stated that there was a written document describing the integrated care pathway for patients. It was unclear whether the eight integrated care pathways submitted were sent by occupational therapists, physiotherapists or therapy managers.

Rehabilitation in acute hospitals

For all of the responding centres, the multidisciplinary rehabilitation team in acute hospitals included physiotherapists, occupational therapists and nurses. An orthogeriatrician was involved in 11 of the centres with general geriatricians involved in the others. A social worker and pharmacist were involved in 10 of the centres. A dietitian was routinely involved in five centres and a mental health professional in four. Some respondents also mentioned the pain team.

Type of hospital ward where post-operative rehabilitation was delivered

The wards used for post-operative rehabilitation by the 57 physiotherapist and 37 occupational therapist respondents from acute hospitals are described in Figure 4; the majority of respondents worked on orthopaedic trauma wards. Twenty (54%) occupational therapist respondents routinely saw proximal hip fracture patients pre-operatively.

FIGURE 4. Acute hospital wards used for post-operative rehabilitation by physiotherapists and occupational therapists.

FIGURE 4

Acute hospital wards used for post-operative rehabilitation by physiotherapists and occupational therapists. GORU, geriatric orthopaedic rehabilitation unit; MARU, mixed assessment and rehabilitation unit.

Occupational therapist care delivered in acute hospitals

Occupational therapists working in acute inpatient routine rehabilitation responded that their care of these patients consisted of:

  • prescribing specific equipment (n = 37, 100%)
  • practising various ADL (n = 36, 97%)
  • providing education about hip precautions (n = 30, 81%)
  • providing information about falls services (n = 27, 73%)
  • other activities to encourage independence (n = 23, 62%)
  • providing information about falls prevention techniques (n = 19, 51%)
  • anxiety management (n = 16, 43%)
  • developing self-awareness (n = 9, 24%)
  • referring patients to a falls prevention service (n = 31, 84%)
  • referring patients to social services (n = 35, 95%)
  • referring patients to a discharge team (n = 34, 92%)
  • home visits with patients prior to discharge (n = 30, 81%)
  • home environment visits without the patient (n = 32, 86%).

Other duties included assessment and referral for minor adaptations in the home, such as grab rails, furniture height raisers and delivery of equipment, referral to community services for support, and liaising with families and carers to obtain information regarding home circumstances and the level of support available.

When patients were first seen by therapists in acute hospitals

Table 5 shows the responses given by physiotherapists and occupational therapists when asked when they first saw proximal hip fracture patients, whether or not they saw patients at weekends and when patients were first mobilised post-operatively.

TABLE 5

TABLE 5

When physiotherapists and occupational therapist respondents saw proximal hip fracture patients

In one pathway the action planning also involved a pre-operative physiotherapy assessment but the rest of the pathways appeared to include physiotherapists and occupational therapists only after surgery, with multidisciplinary teams meeting from the first day post-operatively. There was considerable variation in the specific details of post-operative mobilisation and assessment, but the consensus was for early mobilisation on post-operative day 1 when possible, supported by physiotherapists. There was consensus across the pathways that the minimum expected mobilisation on day 1 was for the patient to transfer from bed to chair (with assistance as needed), with exercise discussions beginning. Increased mobilisation and practice of exercises was planned on subsequent days, with most pathways suggesting that the increase in mobilisation, that is, the number of steps taken, should be recorded and with one pathway specifying that this should include reduced supervision/assistance. Although the general aim of increasing mobilisation was seen across the different pathways, some included more detailed specific aims for daily rehabilitation and there was considerable variation in expectations, with one pathway encouraging bed exercises at day 3 and another expecting that an ADL assessment would be carried out by this point in recovery. There was also variation in who carried out the assessments, with one particular pathway allocating separate goals relating to rehabilitation and mobilisation to nursing staff and the therapy team.

Physiotherapy rehabilitation exercises

Forty-nine (86%) physiotherapist respondents on the acute ward used muscle-strengthening training, 27 of whom used progressive resistance training for at least some of their patients. However, 18 respondents stated that they did not use progressive resistance training. Other exercises used by all included walking, climbing stairs and transferring. Forty-five (79%) physiotherapist respondents used weight-bearing exercises, 37 (65%) gait training and 31 (54%) other exercises, as described in Box 4. Forty-two (74%) physiotherapist respondents from acute hospitals provided patients with exercise sheets.

Box Icon

BOX 4

Other exercises used in strength training

Occupational therapist assessment

All occupational therapist respondents from acute inpatient hospitals performed an individual assessment of patients with regard to functional tasks, which included transfers and personal ADL. Thirty-four (92%) respondents stated that this included domestic ADL, 33 (89%) respondents stated that it included the environment and social support, and 16 (43%) respondents stated that they performed an individual assessment of posture and seating. Other comments concerning functional assessment included:

If needed we will complete access and home visits with patients’ consent.

Level of assessment varies for individual patients.

Mobility.

Equipment needs assessment including Telecare.

Due to time restraints within acute hospital, there is little time to assess patients carrying out domestic tasks. However, we always ask patients if they have support with such tasks at home and discuss with them any concerns that they may have.

Frequency and length of therapy sessions

Sixteen (28%) physiotherapy respondents gave physiotherapy twice a day, 12 (21%) once or twice a day, 27 (47%) once a day, one (2%) every other day and one (2%) only two to three times a week. The length of the sessions is shown in Figure 5.

FIGURE 5. Length of physiotherapy and occupational therapy sessions in minutes.

FIGURE 5

Length of physiotherapy and occupational therapy sessions in minutes.

The number of times that occupational therapists in acute inpatient hospitals saw patients was variable. The minimum length of these sessions was 15 minutes and the maximum length was 2 hours (see Figure 5), with a mode of 30 minutes.

Assessment of mood and cognition

Routine assessments of cognitive status happened in 11 of the 13 centres responding to the therapy manager survey (one replied ‘no’ and one replied ‘don’t know’). The health-care professionals performing the assessment varied at different sites. Doctors, nurses and therapists all performed these assessments on admission and in pre- and post-operative assessments. Assessments were most often carried out using the Abbreviated Mental Test Score (AMTS)274 and the MMSE.275 Routine assessments of mood occurred in five of the 13 centres (four replied ‘no’ and four replied ‘don’t know’), which were usually completed by the medical staff. The Geriatric Depression Scale (GDS)276,277 was used in one centre to assess mood, with a subjective assessment of mood carried out in four centres. Routine assessments of self-efficacy were carried out in four of the 13 centres (four replied ‘no’ and five replied ‘don’t know’). These assessments were performed by nursing staff, a psychologist or occupational therapists and could occur on admission, as required or prior to discharge.

Routine assessment of fear of falling was carried out in nine of the 13 centres by physiotherapists, occupational therapists, nursing staff or doctors. The tools used varied, from in-house tools to physiotherapy assessments, the Falls Efficacy Scale – International (FES-I),278,279 the Berg Balance Scale,280 the visual analogue scale for fear of falling (VAS-FOF)281 and the Timed Unsupported Steady Stand.282

In terms of routine assessments, 47 (82%) acute hospital physiotherapist respondents reported that cognitive status was measured, 19 (33%) that mood was assessed, eight (14%) that self-efficacy was assessed and 23 (40%) that fear of falling was assessed. Doctors, nurses, physiotherapists and occupational therapists performed these assessments. The majority of physiotherapist respondents, 40 out of 57 (70%), did not use a standard assessment tool but relied on one developed in their locality. In terms of routine assessments, 32 (86%) occupational therapist respondents from acute inpatient hospitals reported that cognitive status was measured, 16 (43%) that mood was assessed, eight (22%) that self-efficacy was assessed and 18 (49%) that fear of falling was assessed. Instruments used to assess cognitive status included the Test Your Memory test283 and the Montreal Cognitive Assessment (MoCA).284 Falls screening was carried out using the Falls Risk Assessment Tool (FRAT).285

Good aspects of the service and areas for improvement

When asked to comment on what they felt were good aspects of the service, more than half of the inpatient acute physiotherapist respondents highlighted the benefits of having a multidisciplinary team available for patient treatment. This was followed by having good access to physiotherapists, in particular on weekends or soon after surgery, to allow for early mobilisation when appropriate. Other positive areas of the service referred to by a smaller number of respondents were the communication with patients/carers and access to specialist team members or ward staff. A similar number of respondents highlighted that they were able to provide a timely response to patient care, with a small number specifically mentioning early or pre-operative assessment within this. A number of respondents also commented on the seamless care provided, with referral to various groups and tailoring of treatment to the specific needs of patients and their families. A few respondents also added that they had access to specialist staff in their multidisciplinary team and that they provided patients with specific goals and educational tools.

When asked to identify where there was room for improvement in their service, more than half of the acute hospital physiotherapist respondents commented that there was a need for more resources for staff, beds in community hospitals and rehabilitation equipment. This was the most common theme emerging from the physiotherapists. A number of respondents also commented on the need for the development and use of existing follow-up programmes, such as referrals to falls groups and the use of workbooks and information sheets. Other aspects of care identified as having the potential for improvement included the treatment of dementia patients, communication with and the involvement of nursing staff, intermediate care and timing of input from physiotherapists. When occupational therapist respondents from acute hospitals were asked what aspects of their service could be improved, the responses were varied. Better communication within the multidisciplinary team, better external services (such as falls groups) and the provision of more staff to enable more time to be spent rehabilitating patients were all mentioned with similar frequency. A few respondents also commented that a more consistent service, the provision of office space and improved patient facilities for assessment would be beneficial.

Discharge planning

With regard to successful discharge planning, managers reported that multidisciplinary team meetings were important, although the frequency of these meetings differed between centres, ranging from daily to weekly. Managers commented that, when it was not already occurring, the input of community staff and social workers would improve outcomes for discharge planning. Managers felt that the close collaborative work of the multidisciplinary team was one of the positive aspects of their service, which contributed to improved discharge times and better patient care, and that having the same team throughout a patient’s care was beneficial. However, a small number of managers commented that liaison between primary services and secondary services could be improved. Other areas highlighted for improvement included better access to rehabilitation beds and therapy/nursing resources, and a ward with a dedicated multidisciplinary team.

Discharge and action planning could also be addressed on admission or within the pre-operative period. This could include an assessment of services that were currently used by patients and whether or not they had any home safety equipment already in place, such as alarm pull cords. Some pathways were quite general and contained only a space to indicate if patients had been given advice leaflets and told about follow-up services. In other pathways this information was more detailed and could include checklists that related to specific areas of recovery, for example patients’ understanding of plans for increasing their mobility post surgery or identifying patients’ needs for planned discharge. Some pathways also included an estimated date of discharge and an indication of which services would be involved in the different areas of discharge. In other pathways, discharge was not specifically mentioned until after surgery.

Routine multidisciplinary team meetings were held to discuss discharge planning in 12 of the 13 centres involved in the therapy manager survey. Comments on the survey about what worked well with regard to these meetings and what could be improved included ‘meeting nursing and occupational therapy staff daily’ and ‘weekly meeting with orthogeriatrician’ as well as ‘more social worker input would be helpful’. In the centre that did not hold multidisciplinary team meetings, the primary nurse was in charge of the discharge plans. Seven of the 13 centres held general multidisciplinary team meetings, whereas five held multidisciplinary team meetings at which only hip fracture patients were discussed. The professionals involved in the multidisciplinary team meetings are shown in Table 6. Community nurses attended multidisciplinary team meetings in only one of the 13 centres.

TABLE 6

TABLE 6

Health professionals routinely involved in multidisciplinary team meetings

In two of the centres patients regularly attended discharge meetings and in three of the centres carers regularly attended discharge meetings. In six centres, specific responsibility for co-ordinating discharges was delegated to the following:

  • discharge link nurses on each ward whose role it was to expedite discharge
  • discharge facilitator
  • integrated discharge bureau to co-ordinate complex discharges or else nurses and the multidisciplinary team organised discharge back to a patient’s home when the social set-up was good, for example younger patients without dementia
  • hip fracture unit-based occupational therapist or physiotherapist co-ordinated most discharges, with some support from a hip fracture specialist nurse
  • hip fracture specialist nurse employed by secondary care with responsibility for co-ordinating care and discharge arrangements between professions
  • community liaison team employed by primary care with responsibility for co-ordinating follow-up in community care
  • ward nurse
  • unspecified.

In only two of the centres were there staff members with a specific responsibility for overall co-ordination between secondary care and community care services. These were specified as being rehabilitation nurses and ward nurses.

None of the 13 manager respondents from the community teams attended acute hospital-based multidisciplinary team discharge meetings. Other reasons for not attending meetings included ‘acute hip fracture centre too far away’, ‘not invited’ and ‘we have our own multidisciplinary team’.

Home visits

Forty-seven (83%) acute hospital physiotherapist respondents did not make home visits with patients prior to discharge. Only one respondent (2%) indicated that this happened in all cases, with the remaining nine respondents (16%) indicating that this happened for some patients.

Social support on discharge

We asked therapy service managers whether or not discharge plans included referral to or the provision of patients with information about social support and social activities. In five of the centres therapy service managers reported that patients were routinely referred or signposted to social support or activities on discharge. The following types of referral were mentioned:

  • home from hospital, Careline Services, befriending, luncheon clubs
  • referral by social worker for packages of care, which may involve third-sector activity clubs, etc.
  • an information leaflet given by ward nursing staff
  • to local exercise groups run by Age UK
  • routinely signposted to local exercise groups if appropriate after our 6 weeks of input; depending on the needs or wants of patients they may be referred to other groups.

Forty-seven (82%) acute hospital physiotherapist respondents referred or signposted at least some patients to social support or social activities on discharge. Other tasks that physiotherapists mentioned included confidence building, giving advice to patients and carers, referral to community rehabilitation and to falls groups, and attending multidisciplinary team meetings.

Rehabilitation in community hospitals

Occupational therapists from community hospitals reported that their routine rehabilitation consisted of prescribing specific equipment (such as long-handled aids) (n = 18, 100%), practising various ADL (n = 18, 100%), education about hip precautions (n = 15, 83%), providing information about falls services (n = 12, 67%), other activities to encourage independence (n = 12, 67%), falls prevention techniques (n = 15, 83%), anxiety management (n = 6, 33%) and developing self-awareness (n = 3, 17%). Eleven (61%) respondents referred some patients to a falls prevention service, 16 (89%) referred some patients to social services and 12 (67%) referred some patients to a discharge team. Seventeen (94%) respondents carried out home visits with patients prior to discharge and all made a home environment visit without the patient. Other duties included promoting patient empowerment and increased confidence in patients’ ability, teaching relaxation and pain management techniques, and providing advice to carers and patients about good moving and handling practices and joint protection.

When patients were transferred to community hospitals

Nineteen (66%) physiotherapist respondents from community hospitals reported that patients were transferred within the first week post-operatively, nine (31%) reported that patients were transferred in the second post-operative week and three (10%) reported that patients were transferred in the third post-operative week. The other seven respondents gave a variety of time periods, indicating that the timing of transfer varied according to patient and departmental factors. Factors influencing transfer to a community hospital included:

When the GP refers patients – they cannot be directly referred from the acute hospital following discharge.

As soon as medically stable and bed available.

After clinic review, often greater than 6 weeks post-operatively if they are still having difficulties.

When discharge is delayed.

Depends when the consultant or GP refers the patient.

Hard to clarify but some come to us straight from hospital at approximately three weeks post operation. Others go via intermediate care team services so would come to us at between 3–6 weeks post fracture.

Two (11%) occupational therapist respondents from community hospitals noted that their patients were usually transferred in the first post-operative week, eight (44%) that their patients were transferred in the second week and three (17%) that their patients were transferred in the third week, and five (28%) stated that it depended on the patient.

When patients were first seen by therapists in community hospitals

Therapy service managers reported that when the community team members saw their patients varied, with three respondents reporting that they were seen on the day of discharge, one the day after, two within 2 days, one within 7 days and one within 4–6 weeks; for five managers the timing varied according to circumstances. Therapy service managers responded that the services provided by community team physiotherapists were early supported discharge (n = 12), intermediate care (n = 5), neither early supported discharge nor intermediate care (n = 13) and other (n = 13). Most respondents who ticked ‘other type of service’ described it as a combination of early supported discharge and intermediate care.

Thirty-two (74%) physiotherapist respondents from community hospitals stated that the time after surgery at which they first saw patients varied, with most patients being seen within 1 week. Only three respondents saw patients on the day of discharge, with a further five respondents seeing them the day after discharge.

Frequency and length of therapy sessions

For 21 (49%) physiotherapy respondents from community teams the length of contact varied from patient to patient. For one (2%) respondent the contact time was 8 weeks, for 10 (23%) respondents it was 6 weeks, for two (5%) respondents it was 4 weeks and for one (2%) respondent it was only 1 week. Six respondents (21%) saw their patients twice a day, 13 (45%) saw them once a day, one saw them weekly, one saw them three to five times per week, one saw them daily, reducing as discharge planning took place, and one saw them four times a week and in cases of urgency. The minimum length of these sessions was 10 minutes, the maximum 60 minutes, with a mode of 30 minutes.

With regard to the frequency with which occupational therapists saw patients in community hospitals, three (17%) occupational therapists saw them daily, seven (39%) saw them on alternate days, one (6%) saw them every third day, two (11%) saw them twice a week and four (22%) stated that the frequency of sessions depended on the patient. The length of the therapy sessions was variable and depended on the patient; the minimum length of the sessions was 10 minutes and the maximum was 60 minutes, with a mode of 60 minutes.

Assessment of mood and cognition

Community hospital physiotherapists frequently commented on their ability to carry out thorough assessments and provide intensive input to patients, allowing them to tailor rehabilitation to an individual’s needs. A number of respondents also highlighted the good communication and working relationships within the multidisciplinary team, which allowed consistent and seamless care of patients. Some respondents felt that this contributed to safer or quicker discharge of patients. Ten (56%) occupational therapist respondents from community hospitals indicated that they employed a successful client-centred approach. Six (33%) respondents also highlighted the good multidisciplinary team working and six (33%) commented on good patient outcomes, engagement with family members/carers, the provision of intensive rehabilitation and that staff were experienced and of a high calibre.

Ten (34%) physiotherapist respondents from community hospitals used a standardised tool to assess progress: eight used the Elderly Mobility Scale,286 one used the EuroQol-5 Dimensions (EQ-5D)287 and one used the Timed Up and Go test.288 How often progress was assessed varied from daily (n = 14, 48%) to weekly/fortnightly (n = 8, 28%). Sixteen (55%) physiotherapist respondents from community hospitals measured cognitive status, 11 (38%) assessed mood, seven (24%) assessed self-efficacy and 17 (59%) assessed fear of falling. Fourteen (78%) occupational therapist respondents from community hospitals measured cognitive status, 11 (61%) assessed mood, five (28%) assessed self-efficacy and nine (50%) assessed fear of falling.

Physiotherapist rehabilitation exercises

Twenty-five (86%) respondents from community hospitals gave out exercise sheets. In community hospitals, 27 (93%) respondents used strength exercises (quadriceps, hip abductors) in rehabilitation. Of these, four always used progressive resistance training, 10 used it for some patients, seven used it for a small minority of patients, one used it once patients were discharged and five did not use it at all. Twenty-seven (93%) respondents used weight-bearing exercise, 22 (76%) used gait training and one (3%) used treadmill gait training. Other exercises used are listed in Box 4.

In terms of ADL, 28 (97%) physiotherapist respondents from community hospitals encouraged walking and climbing stairs and 27 (93%) encouraged transferring. Other ADL addressed included:

  • indoor and outdoor mobility when possible
  • getting in and out of bed
  • managing clothing
  • getting on and off the toilet
  • getting in and out of a car
  • gait re-education
  • getting up from the floor
  • patient-specific goals
  • balance and falls prevention.

Other interventions that were used included acupuncture for pain relief, the provision of advice about, for example, seating at home, bed height and car seats, hydrotherapy, progression of walking aids and stretches.

Occupational therapist assessment

All occupational therapist respondents from community hospitals performed individual assessments of functional tasks, which included transfers, personal and domestic ADL and the environment, and car transfer practice and stair practice. Seventeen (94%) respondents stated that this also included an assessment of social support and 11 (61%) performed an individual assessment of posture and seating.

Discharge planning including referral to social support

Sixteen (89%) occupational therapist respondents from community hospitals stated that patients were routinely signposted to social support or social activities when discharged, such as day care, community resource teams, Age Concern, local charities, exercise classes and Crossroads.

Referral to social support or activities was reported by 14 (48%) community hospital physiotherapists; this included exercise groups, day centres, lunch clubs, care and repair agencies, falls groups, local charity support groups, Age UK, befriending, Bone Boost and Nordic walking.

Home visits

Sixteen (55%) physiotherapist respondents from community hospitals did not routinely make a home visit. One (3%) respondent always made a routine home visit, whereas 12 (41%) visited according to need.

Good aspects of the service and areas for improvement

Although the time spent with patients was identified as a good aspect of most services, when asked to comment on areas that could be improved, 10 (55%) occupational therapist respondents from community hospitals reported that increased staffing levels would be beneficial. Respondents felt that this would allow for an increased duration and frequency of visits. Five (28%) occupational therapist respondents commented that the provision of facilities and access to referral services could be improved, as well as there being better communication and consistency across the multidisciplinary team. One (6%) occupational therapist respondent also commented that links with the acute hospital could be improved.

Rehabilitation in the community

According to the occupational therapist respondents from community teams routine rehabilitation consisted of prescribing specific equipment (n = 13, 100%), practising various ADL (n = 13, 100%), education about hip precautions (n = 13, 100%), providing information about falls services (n = 12, 92%), other activities to encourage independence (n = 12, 92%), falls prevention techniques (n = 13, 100%), anxiety management (n = 6, 46%) and developing self-awareness (n = 6, 46%). Seven (54%) respondents referred some patients to a falls prevention service, 10 (77%) referred some patients to social services and one (8%) referred some patients to a discharge team. Other duties included checking medication, providing support and advice to family members, partners or carers and referring clients to intermediate care if they had complex needs.

Health professionals involved in community-based rehabilitation

The health professionals involved in community-based rehabilitation, according to the survey of therapy service managers, are shown in Table 7. Physiotherapists provided rehabilitation in all of the centres and occupational therapists provided rehabilitation in all but one centre.

TABLE 7

TABLE 7

Health professionals routinely involved in community-based rehabilitation

Types of community-based rehabilitation service

According to the survey of therapy service managers, the types of community-based rehabilitation service available to proximal hip fracture patients after discharge from the acute hospital were:

  • community hospital providing hip fracture rehabilitation or other community-run rehabilitation inpatient rehabilitation unit (n = 9)
  • early supported discharge service providing community-based multidisciplinary rehabilitation for about 4–6 weeks based in the patient’s own home (n = 10)
  • early supported discharge service providing community-based multidisciplinary rehabilitation for about 4–6 weeks based in the care home/nursing home where a patient has been discharged for the long term (n = 5)
  • traditional model of community care in which the patient is discharged home (to their own home or to a long-term care setting) under the care of a GP and with individual referral to community health and social care professionals as needed (n = 11).

Three respondents from community teams described their service as an early supported discharge scheme, two as intermediate care and two as neither of these. The remaining six respondents gave their own description of their service:

Intermediate care at home service.

All of the above, early supported discharge has no limit on the rehabilitation time and includes trying to prevent admission to hospital.

Intermediate care team who take rapid response patients for early discharge or prevention of admission.

We see clients for 4–6 weeks. They can be discharged directly from acute hospital or from intermediate care.

Intermediate care team providing community therapy. ‘I provide OT [occupational therapy] services to individuals who come from a variety of sources and who may have multiple conditions’. Work with some of those include individuals who may have been supported home with multidisciplinary team planning from acute or intermediate care beds or they may have suddenly been discharged due to a variety of reasons.

Our team also provides an in-reach therapy service to a 10 bedded rehabilitation unit in a care home. Our team also see people in their own home to deliver therapy interventions following proximal hip fracture.

When patients were discharged home

Community rehabilitation was available to over half of patients after discharge home in 11 centres and to > 75% of patients in five centres. One centre stated that < 10% of patients received community rehabilitation and one centre did not provide any information on this.

When patients were first seen and frequency and length of sessions

Occupational therapists in community teams saw patients in the community according to need. Five (38%) saw patients twice weekly and one (8%) saw patients once a week. The length of time that patients were seen for was variable and depended on the patient. The minimum length of the therapy sessions was 30 minutes and the maximum was 100 minutes, with a mode of 60 minutes.

Assessment of mood and cognition

Eighteen (42%) community team physiotherapist respondents measured cognitive status, 15 (35%) assessed mood, 11 (26%) assessed self-efficacy and 26 (60%) assessed fear of falling. The different assessment tools used by therapists are shown in Table 8. As well as using standardised measures, many respondents based their assessments on general observations and discussion with the patient or used local screening tools. Twelve (92%) occupational therapist respondents from community teams measured cognitive status, 12 (92%) assessed mood, seven (54%) assessed self-efficacy and 11 (85%) assessed fear of falling.

TABLE 8

TABLE 8

Assessment tools used by therapists

Physiotherapy rehabilitation exercises

All physiotherapist respondents from community teams indicated that they used strengthening exercises, with 39 (91%) respondents indicating that they used progressive resistance training with some of their patients. Forty-one (95%) respondents used weight-bearing exercises, whereas only 34 (79%) used gait training. None of the physiotherapists used treadmill gait training. Other exercises used are listed in Box 4. Thirty-nine (91%) physiotherapist respondents from community teams gave their patients exercise sheets. In terms of ADL, 42 (98%) physiotherapist respondents from community teams encouraged walking and climbing stairs and 39 (91%) encouraged transferring. Other ADL addressed included personal care and meal preparation, stair climbing, accessing the community, outdoor walking, car and bus transfers, feeding the cat, walking the dog and caring for a relative. The frequency of physiotherapy sessions varied from patient to patient but was either weekly or fortnightly. The minimum length of therapy sessions was 15 minutes and the maximum was 90 minutes, with a mode of 30 minutes (Figure 6).

FIGURE 6. Length of community physiotherapy and occupational therapy sessions.

FIGURE 6

Length of community physiotherapy and occupational therapy sessions.

Occupational therapist assessment

All occupational therapy respondents from community teams carried out individual assessments of functional tasks, which included transfers, personal and domestic ADL, the environment and social support. Five (38%) respondents carried out an individual assessment of posture.

The frequency of occupational therapy sessions varied from patient to patient according to individual need. The minimum length of these sessions was 30 minutes and the maximum 90–100 minutes, with a mode of 1 hour (see Figure 6).

Referral to social support

Twenty-six (60%) of the community team physiotherapist respondents referred patients to social support or social activities when discharged. Other tasks performed by physiotherapists that have not already been mentioned included confidence building by performing balance and falls prevention exercises, the provision of home exercise programme/information, the provision of walking aids, orthotics assessment and contacting family members/carers.

Twelve occupational therapist respondents from community teams stated that patients were routinely signposted to social support or social activities when discharged, such as:

  • befriending services (Age UK/Red Cross)
  • day care or day centres (social services)
  • shopping services (Red Cross)
  • local charities and lunch clubs
  • Age UK and local voluntary good neighbouring and support services
  • Women’s Royal Voluntary Service to aid with transport and shopping
  • enablement services
  • long-term care services
  • sensory impairment services
  • art classes
  • exercise classes.

Good aspects of the service and areas for improvement

When commenting on good aspects of their service, the majority of community team physiotherapists mentioned the relationship with the patients and their ability to be responsive and flexible to tailor treatment to individual patients’ needs. Some respondents also highlighted strong links and communication within the multidisciplinary team as positive aspects of their service. More than half of the respondents from community teams felt that the amount of time that they were able to spend with patients, particularly in their own home, was a positive aspect of their service. A number of participants also commented on good multidisciplinary team working and a few individuals highlighted the inclusive nature of their service and how they were able to work to the goals of patients and their family.

When asked to comment on areas that needed improvement, a common response was that community teams would benefit from increased staffing levels and better links to hospitals. Smaller numbers of respondents also commented that improvements could be made by increasing the number of available rehabilitation beds, improving access to specific referral groups (e.g. falls, balance and exercise groups) and using standardised assessments for treatment. Only one community physiotherapist respondent routinely attended multidisciplinary team discharge meetings. The reasons for not attending included insufficient staffing levels and good links with inpatient staff, with the discharge of complex patients discussed on the telephone. A few respondents from community teams felt that communication with other services could be improved and that therapists had an overload of patients, which decreased the time that they were able to spend with each individual patient. One respondent felt that there should be less focus on outcome measurement sheets as they were a waste of time, whereas another respondent commented that the regular use of standardised outcome measures would be useful.

Discussion

Summary of survey findings

Survey respondents were geographically spread across the UK. Therapy service managers were principals, leads or heads of departments. Most therapy service managers had a written integrated care pathway for patients with proximal hip fracture that included their rehabilitation. In contrast, less than half of the physiotherapists and occupational therapists in all three settings stated that they had a written integrated care pathway. The initial assessment of patients varied between pathways but often included a specific falls assessment for identifying patients at risk of further falls.

Acute hospital rehabilitation consisted of strengthening exercises, the practice of ADL, education about hip precautions, the provision of information about falls services, other activities to encourage independence, the prescribing of specific equipment, falls prevention techniques, anxiety management and the development of self-awareness. Patients were mostly seen and mobilised by a physiotherapist the day after surgery and seen by an occupational therapist any time from the same day as surgery to up to 4 days later. How often a patient received physiotherapy and occupational therapy varied depending on patient need. In terms of routine assessment, acute hospitals measured cognitive status and assessed mood, self-efficacy and fear of falling. In most cases, patients were referred or signposted to social support or social activities on discharge. Patients were transferred into the community hospital variably according to patient and departmental factors.

Community hospital rehabilitation consisted of strengthening exercises, individual assessment of functional tasks, personal and domestic ADL and the environment, the prescribing of specific equipment and education about hip precautions and falls prevention. In most cases, progressive resistance training was not used. Most patients were given exercise sheets. As with the acute hospital, the frequency with which patients were seen by a therapist varied depending on patient need. Community hospitals measured patients’ cognitive status and assessed mood, self-efficacy and fear of falling. However, routine assessments using validated tools were not carried out in all centres and how often progress was assessed varied between centres.

Not all patients received community rehabilitation after acute hospital discharge. For those who did, community rehabilitation consisted of prescribing specific equipment, practising various ADL, education about hip precautions, providing information about falls services, other activities to encourage independence and falls prevention techniques. Most therapists said that they referred some patients to social services. As with community hospitals, routine assessments using validated tools were made of cognitive status, mood, self-efficacy, fear of falling, disability, mobility and balance.

Good points according to managers and therapists

The survey found that the range of rehabilitation programmes provided in all three settings had similar goals and highlighted the importance of multidisciplinary teams. Therapy service managers felt that the close collaborative work of the multidisciplinary team was one of the most positive aspects of their service, which contributed to improved discharge times and better patient care, and that having the same team throughout a patient’s hospital stay was beneficial. When asked to comment on good aspects of their service, more than half of the acute hospital physiotherapist respondents and most of the occupational therapists highlighted the benefits of having a multidisciplinary team for patient treatment. Similar numbers of respondents also highlighted that they were able to provide a timely response to patient care. Community hospital physiotherapists frequently commented on their ability to carry out thorough assessments and provide intensive input to patients, allowing them to tailor rehabilitation to individual patients’ needs. More than half of the community hospital occupational therapists indicated that they followed a successful client-centred approach. Some of the respondents also highlighted the good multidisciplinary team working. The majority of community team physiotherapists mentioned the relationship with the patients and their ability to be responsive and flexible to tailor treatment to individual patients’ needs. More than half of the community team occupational therapists felt that the amount of time that they were able to spend with patients, particularly in their own home, was a positive aspect of their service.

Areas for improvement according to managers and therapists

For therapy service managers, areas for improvement included better liaison between acute hospitals and community services, better access to rehabilitation beds and more therapy/nursing resources. More than half of the acute hospital physiotherapists wanted more resources for staff, more beds in community hospitals and more rehabilitation equipment; acute hospital occupational therapists wanted better communication within the multidisciplinary team, better external services (such as falls groups) and the provision of more staff to enable more time to be spent rehabilitating patients. The main area for improvement mentioned by more than half of the respondents from community hospitals and community teams was staffing levels. The community teams also wanted better links to hospitals.

Strengths and limitations of the survey

This is the first UK-wide survey aiming to describe rehabilitation for patients following hip fracture across acute and community settings since the introduction of NICE guidance in 20117 including recommendations for rehabilitation. A wide range of respondents was sampled in terms of profession, health-care sector and geographical spread of hip fracture centres. The link to the survey was easily circulated by e-mail to relevant potential respondents from the hip fracture centres. Because of data protection issues, the professional organisations could not provide us with their contact lists, but they did let their members know about the survey and provided the link to the survey itself. We were also able to place a notice about the survey on the National Hip Fracture Database website news section. We also encouraged people to pass on information about the survey to colleagues. As there is no register or centrally held record of physiotherapists and occupational therapists working in hip fracture rehabilitation, we were not able to establish the total number of these professionals in the UK or use such a register as a sampling frame.

We recruited therapy service managers by telephone, which enabled us to provide them with detailed information about the study as well as ask them to circulate the survey to their colleagues. Although this method did work well, with many asking to be informed of the results of the study and being happy to circulate the survey to their staff, it was time-consuming.

It is possible that our survey results may not have been entirely representative of the UK situation regarding rehabilitation for hip fracture patients because we were unable to sample settings and therapists and community service managers proportionately. However, we did sample acute hip fracture centre managers proportionately, aiming for a 10% sample of the hip fracture centres in the UK and obtaining a 7% sample. However, no acute hip fracture centre managers from Northern Ireland responded to the survey and so we were unable to obtain the perspectives of managers from Northern Ireland. We did, however, receive responses from therapists in England, Wales, Scotland and Northern Ireland. Our strategy for reaching respondents resulted in 210 respondents completing the survey, with a good geographical spread of respondents from different acute and community settings.

As with all surveys, the findings provide only a description of what was happening; causality for the variation found could not be demonstrated and may warrant further investigation.

Comparison with previous literature

Respondents in both acute and community hospital settings mostly reported that routine clinical practice followed the latest NICE7 and SIGN74 guidance. However, there was variability in the provision of services, especially in terms of what was available in the community. This variability in service provision has been reported elsewhere, for example in a report of physiotherapy services for rheumatoid arthritis.289 Similar findings are reported for the focus groups involving hip fracture patients, described in Chapter 5.

Staffing levels were reported to be an issue that impacted on the level of service that could be provided in the community. This finding agrees with an earlier report of NHS physiotherapy waiting times and workload with regard to hip fracture and other conditions requiring rehabilitation.290

Important psychological issues, such as fear of falling and self-efficacy, were not measured in many settings, although the realist review discussed in Chapter 2 found them to be important components of a successful rehabilitation programme. Previous qualitative research with Australian physiotherapists planning discharge home following hip fracture found that lack of confidence was seen as a barrier after hospital discharge but that this was not one of the discharge criteria.185

Communication within teams in a particular setting was often seen as good; however, communication across boundaries between community services and acute services was more of a challenge. This has been noted previously.176

The findings that therapy managers appreciated the role of integrated care pathways in streamlining the flow of patients rapidly through the health-care system, and that many of the health-care staff providing treatment felt that such a checklist approach devalued the human aspect of dealing with patients as individuals, agreed with the results of previous research.176

Implications for rehabilitation programme

The variability in rehabilitation programmes could be reduced, particularly in the community, but not at the expense of tailoring programmes to individual need. There needs to be greater awareness of available resources for patients, carers and clinicians, with more standardised referral procedures and less reliance on the need for patients and their carers to push for access to services. Communication should be improved between acute hospitals and community services, and also with patients and their carers. There should be a more consistent assessment of important prognostic variables such as self-efficacy and fear of falling, perhaps by the adoption of a set of measures that could be used to evaluate the progress of patients during the course of their rehabilitation.

Copyright © Queen’s Printer and Controller of HMSO 2017. This work was produced by Williams et al. under the terms of a commissioning contract issued by the Secretary of State for Health. This issue may be freely reproduced for the purposes of private research and study and extracts (or indeed, the full report) may be included in professional journals provided that suitable acknowledgement is made and the reproduction is not associated with any form of advertising. Applications for commercial reproduction should be addressed to: NIHR Journals Library, National Institute for Health Research, Evaluation, Trials and Studies Coordinating Centre, Alpha House, University of Southampton Science Park, Southampton SO16 7NS, UK.

Included under terms of UK Non-commercial Government License.

Bookshelf ID: NBK447802

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