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Burton CR, Rycroft-Malone J, Williams L, et al. NHS managers’ use of nursing workforce planning and deployment technologies: a realist synthesis. Southampton (UK): NIHR Journals Library; 2018 Nov. (Health Services and Delivery Research, No. 6.36.)

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NHS managers’ use of nursing workforce planning and deployment technologies: a realist synthesis.

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Appendix 3Patient and public representation workshops

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The managers are in their ivory tower, and think everything is coming up roses. They need to get down and see what is happening beneath him – getting down to grass roots ‘ladder’. Listening to get the story and then back to the (more...)

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Managers need to be visible and listen – the chain is two-way communication. Things should not be brushed under the carpet. All points of view need to be heard. Make sure they talk to you to resolve things. Managers need status. They need to be (more...)

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Are there advantages of ward based training compared to academic based training, is one more useful than the other? Should ward training be prioritised so ‘students learn as they go’, therefore, when they qualify they are of ‘more (more...)

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For those nurses who would like to continue nursing and providing care to patients on a ward, there is little career progression available. Historically, the career pathway for nurses is out of nursing into administration and management. What is the methodology (more...)

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Low staffing levels affect more rural hospitals. It very difficult to get agency staff in rural areas. Therefore, staff are asked to work extra shifts, they become exhausted and then become ill and sickness increases and the cycle continues. Wards are (more...)

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All PPI group members were in accordance in challenging the rationale and purpose of displaying staffing levels. What is the psychology behind this method and what does it aim to achieve? No context to given to these display boards. The skill mix on the (more...)

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The job needs what the job needs, so if they enforce the health and safety aspect, then if they are below staff they are operating illegally so they have to do something about it? What is the psychology behind this? You don’t need to see doctors (more...)

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When you ring the bell, you do not know who your nurse is. Communication is a problem. I understand that you cannot look at everybody all the time, but I wish there was somebody moving around, circulating the wards, to see if people where okay. If they (more...)

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Because of the bay system if the nurse isn’t in the bay you don’t see them. Some patients have said, ‘I haven’t seen a nurse for ages, I have been ringing the bell and I haven’t seen anybody’ and others (more...)

Copyright © Queen’s Printer and Controller of HMSO 2018. This work was produced by Burton et al. under the terms of a commissioning contract issued by the Secretary of State for Health and Social Care. This issue may be freely reproduced for the purposes of private research and study and extracts (or indeed, the full report) may be included in professional journals provided that suitable acknowledgement is made and the reproduction is not associated with any form of advertising. Applications for commercial reproduction should be addressed to: NIHR Journals Library, National Institute for Health Research, Evaluation, Trials and Studies Coordinating Centre, Alpha House, University of Southampton Science Park, Southampton SO16 7NS, UK.
Bookshelf ID: NBK533070

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