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Reuter-Sandquist M; Open Resources for Nursing (Open RN); Ernstmeyer K, Christman E, editors. Nursing Assistant [Internet]. Eau Claire (WI): Chippewa Valley Technical College; 2022.

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Nursing Assistant [Internet].

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Chapter 6: Provide for Basic Nursing Care Needs

6.1. INTRODUCTION TO PROVIDE FOR BASIC NURSING CARE NEEDS

Learning Objectives

• Carry out the basic nursing skills required for the nursing assistant

• Adapt care to meet the physical needs of the aging client

• Apply heat and cold applications

• Administer nonprescription (OTC) medications

• Define the principles of nutrition and fluid needs

• Provide client comfort measures

• Assist with end-of-life care for the dying client

• Assist with postmortem care

• Recognize the general effects of prescribed routine medications

The general scope of practice for nursing assistants (NAs) relates to helping individuals with their activities of daily living (ADLs), including facilitating fluid and nutritional intake. NAs also complete actions that provide comfort and increase clients’ quality of life. Quality of life refers to the degree to which an individual is healthy, comfortable, and able to participate in or enjoy life events.

Nurses may delegate actions to nursing assistants that provide comfort to residents, such as application of nonprescription, topical medications or heat and cold treatments. Nursing assistants may also provide care to residents in special situations, such as end-of-life care or postmortem care. End-of-life care is a term used to describe care provided when death is imminent and life expectancy is limited to a short number of hours or days. Postmortem care refers to care provided after death has occurred through transfer to a morgue or funeral provider. Knowing how to safely and respectfully implement these delegated interventions is essential.

6.2. NUTRITION AND FLUID NEEDS

Nursing assistants (NAs) help clients meet their nutritional and fluid needs as they assist them with their activities of daily living. Let’s begin by reviewing the anatomy and physiology of the gastrointestinal system.

Anatomy and Physiology of the Gastrointestinal System

The gastrointestinal system (also referred to as the digestive system) is responsible for several functions, including digestion, absorption, and immune response. Digestion begins at the mouth, where chewing of food occurs. This is called mechanical digestion. If food is not broken down mechanically by the teeth, it is very difficult to digest, and it also increases the risk of choking. If there are any concerns with missing or broken teeth, dentures that don’t fit well, or any pain or open areas in the mouth, the NA should report these concerns to the nurse immediately.

After food is chewed and swallowed, it goes into the stomach via the esophagus. Involuntary movement, called peristalsis, allows the food to enter the stomach to mix with acidic gastric juices. The breaking down of food with these acids is called chemical digestion. From the stomach, the liquid food (called chyme) passes through the small and large intestine where nutrients and water are absorbed into the bloodstream. Waste products are condensed into feces and excreted through the anus.[1],[2] More information on the structure and function of the digestive system will be covered in Chapter 11.

Appropriate food and fluid intake are essential to good health, so anything that potentially decreases a client’s appetite must be addressed. For example, all five senses decline in functioning to some extent in older adults. It is important for the NA to provide accommodations that address these declines in sensory function that can impact food intake and overall health. Enhancing food intake in older adults with altered sensory function includes the following accommodations:

Vision

  • If the resident is known to wear glasses, ensure they are wearing them, and the lenses are clean. Seeing food often stimulates the desire to eat.
  • Explain what is on the meal tray if the client has significant visual impairment. It is helpful to use the “clock method,” such as, “On your plate, your peas are at 3 o’clock, your roast beef is at 6 o’clock, and your mashed potatoes are at 9 o’clock.”
  • If a resident has a pureed diet order, review their menu so you can describe each type of food in an appealing manner.
  • Make meals look as attractive as possible. Take food off trays and avoid using plastic utensils and disposable cups whenever possible so the resident feels as if they are having a meal at home.

Hearing

  • If the resident has hearing aids, ensure they are in place, charged, and functioning so they can hear you describe the food.
  • Ask if music is preferred during mealtime.
  • When seating residents in a public eating area, ensure they are seated with others with similar cognitive status so they may enjoy conversation while eating.

Touch

  • Encourage the resident to eat as independently as possible by using adaptive silverware or other meal aids. Occupational therapists can assess the needs of the resident and provide adaptive equipment.
  • If utensils can’t be held by the resident, try using finger foods such as fruit, bread, or crackers.

Smell

  • If possible, dietary staff should prepare meals near resident rooms because the aroma of cooking food may increase hunger.
  • If a client is eating a meal in their room, clear the room of unpleasant odors or sights. For example, empty the trash can if it has soiled incontinence products, and empty urinals that may be sitting on side tables.

Taste

  • Check the diet order. If the order permits, ask residents if they prefer seasoning or condiments.
  • Ensure hot foods are served hot and cold foods are served cold. Judge the temperature of the food by placing your hand above the food to sense heat, but do not touch the food directly with your hand. Rewarm hot foods that have cooled.
  • If the resident does not like the meal choice, find an alternative food that appeals to them.

Refer to the “Assisting With Nutrition and Fluid Needs” section and the checklist “Preparing Clients for Meals and Assisting With Feeding” in Chapter 5 for specific steps and additional insight on feeding a dependent client.

Macronutrients

In hospitals and long-term care facilities, the dietician assesses clients periodically to ensure that their nutritional and fluid needs are met. However, when providing care in a group home, assisted living, or home health, NAs are often responsible for creating meals. It is important to understand basic nutritional concepts so you can address your clients’ nutritional needs.

Macronutrients make up most of a person’s diet and provide energy, as well as essential nutrient intake. Macronutrients include carbohydrates, proteins, and fats. However, too many macronutrients without associated physical activity cause excess nutrition that can lead to obesity, cardiovascular disease, diabetes mellitus, kidney disease, and other chronic diseases. Conversely, too few macronutrients contribute to nutrient deficiencies and malnourishment.[3]

Carbohydrates are sugars and starches and are an important energy source. Each gram of carbohydrates provides four calories. Carbohydrates break down into glucose and raise blood sugar levels. Diabetics should limit carbohydrate intake to maintain blood sugar levels in a healthy range.

Proteins are peptides and amino acids that provide four calories per gram. Proteins are necessary for tissue repair and function, growth, energy, fluid balance, clotting, and the production of white blood cells.

Fats consist of fatty acids and glycerol and are essential for tissue growth, insulation, energy, energy storage, and hormone production. Each gram of fat provides nine calories. While some fat intake is necessary for energy and the absorption of fat-soluble vitamins, excess fat intake contributes to heart disease and obesity. Due to its high-calorie content, a little fat goes a long way.[4]

Fats are classified as saturated, unsaturated, and trans fatty acids. Saturated fats come from animal products, such as butter and red meat (e.g., steak). Saturated fats are solid at room temperature. Recommended intake of saturated fats is less than 10% of daily calories because saturated fat raises cholesterol and contributes to heart disease.[5]

Unsaturated fats come from oils and plants, although chicken and fish also contain some unsaturated fats. Unsaturated fats are healthier than saturated fats. Examples of unsaturated fats include olive oil, canola oil, avocados, almonds, and pumpkin seeds. Fats containing omega-3 fatty acids are considered polyunsaturated fats and help lower cholesterol levels. Fish and other seafood are excellent sources of omega-3 fatty acids.[6]

Trans fats are fats that have been altered through a hydrogenation process, so they are not in their natural state. During the hydrogenation process, fat is changed to make it harder at room temperature and have a longer shelf life. Trans fats are found in processed foods, such as chips, crackers, and cookies, as well as in some margarines and salad dressings. Minimal trans-fat intake is recommended because it increases cholesterol and contributes to heart disease.[7]

Choosing Food Groups to Meet Macronutrient Needs

Good resources for healthy nutritional choices are the USDA’s “My Plate” guidelines.[8] By using a plate as a visual, sections on the plate illustrate general amounts of the different types of food groups that should be eaten every meal, including fruits and vegetables, grains, protein, and dairy. See Figure 6.1[9] for an image of the USDA’s “My Plate” guidelines.

Figure 6.1

Figure 6.1

My Plate

About half the plate should be fruits and vegetables that provide many nutrients, as well as fiber for healthy bowel elimination. Fruits and vegetables are low in fat and calories and have no cholesterol. Fresh fruits and vegetables are the best choice, but frozen options have similar nutritional value. Frozen produce can also be more cost-effective because it doesn’t spoil and can save time as the food is already cleaned and chopped. A variety of colors of fruits and vegetables not only makes the plate visually appealing, but also provides the greatest array of nutrients.

About 25% of the plate should be grains. Pasta, cereal, and bread are sources of grains. Types of grains include wheat, corn, rice, oats, barley, and quinoa. Grains are low in fat and cholesterol but have high carbohydrate and fiber content. The fiber content in grains can be helpful in preventing constipation and lowering cholesterol. Due to the high carbohydrate content of grains, they may need to be limited for clients with diabetes.

The remaining 25% of the plate should contain protein sources. Common proteins include soy, quinoa, eggs, fish, meat, nuts and seeds, legumes (beans), and dairy products. Just as with the other food groups, a variety of protein selections provides the most nutrients. Red meat can contain a lot of fat and cholesterol, so lean cuts are preferred for heart health. Fish, especially salmon, has healthy fat and should be consumed twice weekly. Nuts, seeds, and legumes are low in saturated fat and high in fiber, which also make them a good choice for protein.

Dairy choices are important for calcium intake that aids in bone health. Calcium intake is important for older adults because they naturally retain less calcium and are at higher risk for bone fractures. Dairy products include milk, lactose-free milk, soy milk, buttermilk, cheese, yogurt, and kefir. Sour cream and cream cheese are not considered dairy items in terms of nutritional benefits. Adults should consume about three cups of dairy per day.

Choosing whole foods that are unprocessed, or as close to their original form as possible, is important to feeling full and stabilizing blood sugar because it takes longer to digest unprocessed foods. Think about eating an apple as compared to drinking apple juice. The whole apple will take a long time to chew and chemically break down to chyme, whereas the juice is ready to move through the digestive tract immediately. Eating whole foods can also reduce salt, fat, and sugar intake because they have no additives and can keep blood pressure, blood sugar, and cholesterol levels lower.

Read additional information about My Plate guidelines at https://www.myplate.gov/.

Fluid Intake

Fluid intake comes from both liquids and foods. For example, most fruits and vegetables contain a lot of water, so they contribute to fluid intake. See Table 6.2[10] for water content in various foods.

Table 6.2

Water Content in Foods

PercentageFood Items
90-99Nonfat milk, cantaloupe, strawberries, watermelon, lettuce, cabbage, celery, spinach, squash
80-89Fruit juice, yogurt, apples, grapes, oranges, carrots, broccoli, pears, pineapple
70-79Bananas, avocados, cottage cheese, ricotta cheese, baked potato, shrimp
60-69Pasta, legumes, salmon, chicken breast
50-59Ground beef, hot dogs, steak, feta cheese
40-49Pizza
30-39Cheddar cheese, bagels, bread
20-29Pepperoni, cake, biscuits
10-19Butter, margarine, raisins
1-9Walnuts, dry-roasted peanuts, crackers, cereals, pretzels, peanut butter
0Oils, sugars

The average fluid intake in adults per day is 1.5 liters of fluids with additional 700 milliliters (mL) of water gained from solid foods. About 2.5 liters of fluid are excreted daily in adults in urine, feces, respiration, and other body fluids like sweat and saliva.[11]

There is some debate over the amount of water required to maintain health. There is no consistent scientific evidence proving that drinking a particular amount of water improves health or reduces the risk of disease. Additionally, the amount of fluids a person consumes daily is variable and based on their climate, age, physical activity level, and kidney function.[12]

Our bodies are constantly trying to balance our fluid volume using the physiological mechanisms of thirst and urine output. The “thirst center” is contained within the hypothalamus, a portion of the brain that lies just above the brain stem. As people age, their thirst mechanism becomes less responsive, causing a higher risk of dehydration. See Figure 6.2[13] for an illustration of the thirst response. Thirst occurs in the following sequence of physiological events:

Figure 6.2

Figure 6.2

Thirst Response

  • Receptors in the kidney, heart, and hypothalamus detect decreased fluid volume or increased sodium concentration in the blood.
  • Hormonal and neural messages are relayed to the brain’s thirst center in the hypothalamus.
  • The hypothalamus sends neural signals stimulating the conscious thought to drink.
  • Fluids are consumed.
  • Receptors in the mouth and stomach detect mechanical movements involved with fluid ingestion.
  • Neural signals are sent to the brain and the thirst mechanism is shut off.[14]

Thirst is a subconscious physiological mechanism to stimulate water intake. However, actual fluid intake is controlled by conscious eating and drinking habits that are influenced by cognitive, social, and cultural factors. For example, some individuals have a habit of drinking a glass of orange juice, coffee, or milk every morning before going to school or work. Conversely, older adults often have decreased fluid intake due to physical or cognitive challenges in obtaining or drinking fluids. For this reason, older adults often require assistance to maintain a healthy intake of fluids.

Due to the decreased thirst response in older adults, it is important to prevent dehydration by encouraging fluid intake even when they don’t feel thirsty. Dehydration can lead to confusion, falls, and bladder infections. Signs of dehydration include the following[15]:

  • Dry mouth or other mucous membranes
  • Dry skin or skin that does not return to normal shape when gently pinched
  • Dark urine or urine amounts smaller than 200-300 mL
  • Headache
  • Dizziness
  • Rapid heart rate
  • Low blood pressure

If signs or symptoms of dehydration are noted, these concerns should be reported to the supervising nurse, and fluid intake should be encouraged as tolerated.

In hospitals and long-term care facilities, dieticians often determine the amount of daily fluid intake for clients. Fluid restrictions may be prescribed by the health care provider based on the client’s medical condition. Fluid restrictions are further discussed in the following “Modified Diets” subsection.

Cultural and Religious Considerations With Nutritional Intake

Cultural and religious beliefs often influence a client’s food selection and food intake. Dieticians and nurses assess a client’s cultural and religious preferences on admission to a facility, but NAs should continually ask clients about their food and fluid preferences. A particular diet should never be assumed based on a client’s stated culture or religion.

Cultural beliefs may affect the types of food eaten, as well as when they are eaten. Some foods may be restricted due to cultural beliefs or religious rituals, whereas other foods may be viewed as part of the healing process. For example, some individuals choose not to eat pork because of cultural or religious beliefs that consider pork unclean. Other individuals choose to eat “kosher” food because its method of preparation fits with their religious guidelines. Additionally, some individuals avoid eating during certain times. For example, some clients’ religious beliefs encourage fasting on religious holidays from sunrise to sunset, whereas other individuals avoid eating meat during their religious season of Lent.[16]

Modified Diets

Some individuals require limitations of certain foods or fluids due to medical circumstances, illnesses, or chronic diseases. For these reasons, the provider may order a modified diet, also referred to as a “therapeutic diet,” based on recommendations from a dietician. A modified diet is any diet altered to include or exclude certain components. For example, a client may have a modified diet order due to an upcoming test or procedure, a specific medical condition like diabetes, an allergy like a gluten allergy, or to lose weight.

As previously discussed in Chapter 5, it is critical for the NA to verify the diet orders for every client and then verify the food and fluids on their meal trays are correct based on the diet order. Here are some of the most common diet orders:

  • Low-Sodium: Salt intake is commonly restricted for individuals with high blood pressure, heart failure, and kidney disease. Salt substitutes may be offered and high sodium condiments, such as ketchup, soy, barbecue and steak sauces, are avoided. This diet is commonly abbreviated as Low NA (sodium) or NAS (No added salt/sodium).
  • Low-Fat: A low-fat diet is commonly prescribed for individuals with high cholesterol, heart disease, or arterial circulation problems. High-fat dairy and meat products, fried foods, desserts, and baked goods are avoided. However, healthy fats can be consumed from plant-based sources such as olive oil, nuts, avocados, and salmon.
  • Low-Residue or Low-Fiber: Low-residue or low-fiber diets are commonly prescribed for individuals with bowel disorders. Fiber is found in grains, seeds, fruits, and vegetables, so these food choices are typically avoided.
  • Diabetic or Carb-Controlled: Carb-controlled diets are typically prescribed for individuals with diabetes to help keep their blood sugar in a healthy range. This diet includes reduced intake of carbohydrates, especially from processed sources such as juices, starches such as potatoes and bread, and cereal or pasta that is not whole grain. Good carbohydrate sources include whole fruits and vegetables. Fat intake may also be restricted because it can elevate blood sugar levels. This diet is commonly abbreviated as CHO or CCHO. Many clients with diabetes have orders for a bedside blood glucose test before eating; ensure this test is completed and/or reported to the nurse.
  • Gluten-Free: The gluten-free diet is typically prescribed for people with gastrointestinal conditions such as celiac disease or irritable bowel syndrome because their symptoms are aggravated by gluten. Gluten is found in wheat, rye, and barley, so rice, oats, and quinoa are good substitutes. There are many gluten-free pasta, cereal, and bread products available.
  • Lactose-Free: Lactose is removed from the diet for individuals who are lactose intolerant. Lactose is found in milk and dairy products. Soy, almond, or rice milk are good substitutes that provide calcium.
  • Fluid Restriction: Fluid restriction orders may be temporary, such as several hours before surgery, or permanent, such as for clients with kidney failure or heart failure. The provider prescribes the amount of fluid a person should consume in one day. In a hospital or facility, this amount is typically split across shifts based on meal and snack times while also taking into consideration fluids consumed with medications. Clients on fluid restrictions will also have their fluid intake and output tracked and documented daily as previously discussed in Chapter 5.
  • NPO: NPO is a common medical abbreviation referring to “nothing by mouth.” NPO may be a temporary order, such as 8-12 hours before surgery, or a permanent order, such as for an individual with a permanent feeding tube due to dysphagia. Dysphagia refers to difficulty swallowing that can cause aspiration of liquids and food into one’s lungs and lead to life-threatening pneumonia. Individuals with severe dysphagia may never be able to eat or drink anything without risking pneumonia. Their nutrition is typically given through a permanent tube placed directly into their stomach (i.e., a PEG tube), or if it is a temporary condition, a tube is inserted through their nose into the stomach (i.e., an NG tube). Residents who are NPO do not typically desire to go to the dining room during meals because they can’t eat a regular diet, but be sure to ask their preference.

Diet Texture

In addition to modified diet orders regarding the content of the food choices, the texture of the food may also be modified based on the chewing and swallowing ability of the resident. Common orders for diet textures for residents include regular, mechanical soft, or pureed:

Regular Diet: Regular diets include any texture of food.

Mechanical Soft: Mechanical soft diets include food that is soft or easily mashed with a utensil. Meat is ground to make chewing easier. Fruits and vegetables are boiled to soften any skin, and sometimes it is removed. See Figure 6.3[17] for an image of a mechanical soft diet.

Figure 6.3 . Example of a Mechanically-Soft Meal.

Figure 6.3

Example of a Mechanically-Soft Meal. Used with permission.

Pureed: Pureed diets include food that is blended to the consistency of a thick paste. See Figure 6.4[18] for an image of a pureed diet.

Figure 6.4 . Example of Pureed Food.

Figure 6.4

Example of Pureed Food. Used with permission.

Liquid Consistency

Clients may require a specific type of liquid consistency if they have dysphagia and increased risk for aspiration. The flap that covers the trachea and prevents liquids from entering the lungs when swallowing is called the epiglottis. If the epiglottis loses muscle tone, liquid can seep around it into the lungs and cause aspiration pneumonia. Signs of possible dysphagia are when a client continually coughs or clears their throat while eating or drinking. These signs should be reported immediately to the nurse because it can indicate early stages of dysphagia.

Clients with dysphagia typically have orders for thickened liquids. Thickened liquids are easier for the epiglottis to prevent from entering the lungs. Here are common types of liquid consistencies ordered:

Regular or Thin Liquids: No modifications for liquid consistency are required.

Nectar Thick (NT): Fluids are modified to have the consistency of thicker juices like a creamy soup.

Honey Thick (HT): Fluids are modified to have the consistency of honey or syrup that pour very slowly and may be consumed with a spoon.

Pudding Thick (PT): Fluids are modified to have semi-solid consistency like pudding. A spoon stands up in pudding-thick liquid.

See Figure 6.5[19] for an illustration comparing liquid consistency.

Figure 6.5

Figure 6.5

Liquid Consistencies for Regular (Thin), Honey Thick, and Pudding-Thick Liquids

Liquids can be thickened using thickening powder. Pre-thickened liquids from manufacturers typically have a smoother consistency than prepared liquids. See Figure 6.6[20] for an image of a commercial thickening powder in use. Thickening liquid with powder requires exact attention to measurements to ensure the resident receives the correct liquid consistency and does not aspirate the fluid. Ice cubes should not be added to thickened liquids because as they melt, the liquid will become thinner. See Figure 6.7[21] for an image of thickening water.

Figure 6.6

Figure 6.6

Pre-thickened Water

Figure 6.7

Figure 6.7

Thickened Water

Read additional information on modified diets and liquid consistencies in the Virginia Department of Behavioral Health and Developmental Services PDF.

References

1.
This work is a derivative of Nursing Fundamentals by Chippewa Valley Technical College and is licensed under CC BY 4.0 .
2.
This work is a derivative of Anatomy and Physiology by Boundless and is licensed under CC BY-SA 4.0 .
3.
This work is a derivative of Nursing Fundamentals by Chippewa Valley Technical College and is licensed under CC BY 4.0 .
4.
This work is a derivative of Nursing Fundamentals by Chippewa Valley Technical College and is licensed under CC BY 4.0 .
5.
This work is a derivative of Nursing Fundamentals by Chippewa Valley Technical College and is licensed under CC BY 4.0 .
6.
This work is a derivative of Nursing Fundamentals by Chippewa Valley Technical College and is licensed under CC BY 4.0 .
7.
This work is a derivative of Nursing Fundamentals by Chippewa Valley Technical College and is licensed under CC BY 4.0 .
8.
MyPlate.gov. (n.d.). What is MyPlate? U.S. Department of Agriculture. https://www​.myplate.gov​/eat-healthy/what-is-myplate .
9.
MyPlate_blue​.png” by USDA is licensed under CC0 .
10.
This image is a derivative of “Table 3.1 Water Content in Foods” by University of Hawai‘i at Mānoa Food Science and Human Nutrition Program and is licensed under CC BY-NC-SA 4.0 .
11.
Human Nutrition by University of Hawai‘i at Mānoa Food Science and Human Nutrition Program is licensed under CC BY 4.0 .
12.
Human Nutrition by University of Hawai‘i at Mānoa Food Science and Human Nutrition Program is licensed under CC BY 4.0 .
13.
“Regulating-Water-intake-.jpg” by Allison Calabrese is licensed under CC BY 4.0. Access for free at https://pressbooks​.oer​.hawaii.edu/humannutrition​/chapter/regulation-of-water-balance/ .
14.
Human Nutrition by University of Hawai‘i at Mānoa Food Science and Human Nutrition Program is licensed under CC BY 4.0 .
15.
Human Nutrition by University of Hawai‘i at Mānoa Food Science and Human Nutrition Program is licensed under CC BY 4.0 .
16.
This work is a derivative of Nursing Fundamentals by Chippewa Valley Technical College and is licensed under CC BY 4.0 .
17.
“dysphagia-meat-and-potatoes-1w03r35.jpg” by Savannah Greiner is used with permission. Access for free at https://sites​.udel.edu​/chs-udfoodlab/2017​/04/10/learning-about-dysphagia/ .
18.
“dysphagia-pureed-breakfast-1kl60uo.jpg” by Savannah Greiner is used with permission. Access for free at https://sites​.udel.edu​/chs-udfoodlab/2017​/04/10/learning-about-dysphagia/ .
19.
“Honey Thick Liquid,” “Pudding Thick,” and “Thin Liquid” by Open RN Project are licensed under CC BY 4.0 .
20.
Powdered Thickener" and "Adding Thickener to Water"  by Landon Cerny are licensed under CC BY 4.0 .
21.
Thickened Water” by Landon Cerny is licensed under CC BY 4.0 .

6.3. PAIN

Pain is traditionally defined in health care as, “Whatever the patient says it is, experienced whenever they say they are experiencing it.”[1] In 2020 the International Association for the Study of Pain released a revised definition of pain as, “An unpleasant sensory and emotional experience associated with, or resembling that associated with, actual or potential tissue damage,” along with these additional notes:

  • Pain is always a personal experience that is influenced to varying degrees by the body’s ability to function, how the brain perceives pain, and even how pain has been reacted to or cared for by others in the past.
  • Individuals learn the concept of pain throughout all stages of their life.
  • A person’s report of an experience of pain should be respected.
  • Although pain usually serves an adaptive role to protect oneself, it can have adverse effects on function, socialization, and psychological well-being.
  • Verbal description is only one of several behaviors that express pain. The inability to communicate does not negate the possibility that a person is experiencing pain.[2]
  • Be aware that cultural beliefs and generational norms affect how an individual expresses their pain.

Pain motivates the individual to withdraw from dangerous stimuli, like touching a hot stove. It reminds the body to protect an injured part while it heals, such as not walking on a sprained ankle. Most pain resolves after the painful stimulus is removed and the body has healed, but sometimes pain persists despite removal of the stimulus and apparent healing of the body. Pain can also occur in the absence of any detectable stimulus, damage, or disease.[3],[4]

Factors Affecting Pain

There are many factors that affect how a person perceives pain, how they will act while they are in pain, and how they communicate their pain to others. See Table 6.3a for common factors that influence pain.[5]

Table 6.3a

Factors Affecting Pain[6]

Biological FactorsPsychological FactorsSocial Factors
• Nociception
• Brain function
• Source of pain
• Illness
• Medical diagnosis
• Age
• Injury, past or present
• Genetic sensitivity
• Hormones
• Inflammation
• Obesity
• Cognitive function
• Mood/affect
• Fatigue
• Stress
• Coping
• Trauma
• Sleep
• Fear
• Anxiety
• Developmental stage
• Meaning of pain
• Memory
• Attitude
• Beliefs
• Emotional status
• Expectations
• Culture
• Values
• Economic
• Environment
• Social support
• Coping mechanisms
• Spirituality
• Ethnicity
• Education

There are endless sources of pain. For example, as people age, osteoarthritis is a common cause of pain. Osteoarthritis is a type of arthritis causing inflammation or swelling of the joints due to daily wear and tear on the body. The extent of a person’s arthritis can be affected by repeatedly performing physically demanding tasks such as those found in jobs such as health care, construction, and manufacturing. Topical medications and treatments such as arthritis cream, ice, or heat can be very effective in managing arthritis pain.

Acute Versus Chronic Pain

The duration of a person’s pain can be classified as either acute or chronic. Acute pain has limited duration and is associated with a specific cause. It is often attributed to a specific event, such as a fracture, childbirth, or surgery, and should lessen as the body heals. Acute pain usually causes observable physiological responses such as increased pulse, respirations, and blood pressure. The person may also have excessive sweating called diaphoresis.[7]

Chronic pain is ongoing and persistent for longer than six months. It typically does not cause a change in vital signs or diaphoresis. Chronic pain can affect an individual’s psychological, social, and behavioral responses and impact daily functioning. Chronic medical problems, such as osteoarthritis, spinal conditions, fibromyalgia, and peripheral neuropathy, are common causes of chronic pain. Chronic pain can continue even after the original injury or illness that caused it has healed or resolved. Some people suffer chronic pain even when there is no past injury or apparent body damage, and it may not be located in a specific area of the body.[8]

People experiencing chronic pain often have other physical effects that are stressful on the body such as tense muscles, limited ability to move around, lack of energy, and appetite or sleep changes. Emotional effects of chronic pain include depression, anger, anxiety, and fear of reinjury. These effects can limit a person’s ability to return to their regular work or leisure activities.[9],[10]

Objective and Subjective Signs of Pain

The concepts of objective and subjective data were previously discussed in the Chapter 1, “Guidelines for Reporting” subsection. Subjective signs of pain are what the person reports to you, such as “My stomach hurts” or “My knees ache when I walk.” Objective data is observable, such as the change in vital signs that can occur when an individual is experiencing acute pain. Signs of pain can also include nonverbal responses such as grimacing, guarding the injured body part, rocking, rubbing the area, or moaning. See Figure 6.8[11] for an image of observable signs of pain.

Figure 6.8

Figure 6.8

Observable Signs of Pain

When an individual is unable to communicate pain due to cognitive deficits, recognizing objective signs of pain is vital for providing comfort measures and improving their quality of life. The Pain Assessment in Advanced Dementia (PAINAD) is an example of a tool that nurses and NAs use to identify the presence of pain in individuals who are unable to verbally report it.[12] See the PAINAD scale in Table 6.3b. A number is identified for each row and the total number is their pain rating.

Table 6.3b

PAINAD Scale[13]

Item012
Breathing independent of vocalizationNormalOccasional labored breathing. Short period of hyperventilation.Noisy labored breathing. Long period of hyperventilation. Cheyne-Stokes respirations.
Negative vocalizationNoneOccasional moan or groan. Low-level speech with a negative or disapproving quality.Repeated trouble calling out. Loud moaning or groaning. Crying.
Facial ExpressionSmiling or inexpressiveSad. Frightened. Frowning.Facial grimacing.
Body languageRelaxedTense. Distressed pacing. Fidgeting.Rigid. Fists clenched. Knees pulled up. Pulling or pushing away. Striking out.
ConsolingNo need to consoleDistracted or reassured by voice or touch.Unable to console, distract, or reassure.

References

1.
Pasero, C., & MacCaffery, M. (2010). Pain assessment and pharmacological management (1st ed.). Mosby. .
2.
International Association for the Study of Pain. (2017, December 14). Terminologyhttps://www​.iasp-pain​.org/Education/Content​.aspx?ItemNumber=1698 .
3.
This work is a derivative of Nursing Fundamentals by Chippewa Valley Technical College and is licensed under CC BY 4.0 .
4.
This work is a derivative of Anatomy and Physiology by Boundless and is licensed under CC BY-SA 4.0 .
5.
This work is a derivative of Nursing Fundamentals by Chippewa Valley Technical College and is licensed under CC BY 4.0 .
6.
Pain Management Best Practices Inter-Agency Task Force. (2019, May 9). Pain management best practices. U.S. Department of Health and Human Services. https://www​.hhs.gov/sites​/default/files/pmtf-final-report-2019-05-23.pdf .
7.
This work is a derivative of Nursing Fundamentals by Chippewa Valley Technical College and is licensed under CC BY 4.0 .
8.
This work is a derivative of Nursing Fundamentals by Chippewa Valley Technical College and is licensed under CC BY 4.0 .
9.
This work is a derivative of Nursing Fundamentals by Chippewa Valley Technical College and is licensed under CC BY 4.0 .
10.
Cleveland Clinic. (2020, December 8). Acute vs. chronic pain. https://my​.clevelandclinic​.org/health/articles​/12051-acute-vs-chronic-pain .
11.
12.
Warden, V., Hurley, A., & Volicer, L. (2003). Development and psychometric evaluation of the pain assessment in advanced dementia (PAINAD) scale. Journal of the American Medical Directors Association , 4(1), 9-15.   10.1097/01.JAM.0000043422.31640.F7 . [PubMed: 12807591] [CrossRef]
13.
Warden, V., Hurley, A., & Volicer, L. (2003). Development and psychometric evaluation of the pain assessment in advanced dementia (PAINAD) scale. Journal of the American Medical Directors Association , 4(1), 9-15.   10.1097/01.JAM.0000043422.31640.F7 . [PubMed: 12807591] [CrossRef]

6.4. COMFORT MEASURES

Nursing assistants (NAs) should report subjective and objective signs of clients’ pain to the nurse for further assessment. After assessing the client, the nurse may choose to administer medication with provider order and/or provide other nonpharmacological treatments. The nurse may delegate tasks to the NA such as the application of over-the-counter topical medications, ice, or heat. The NA may also assist with repositioning and massage.

Topical Medications

Topical medications are applied to the skin and are typically over-the-counter (OTC) medications, meaning no prescription is needed to obtain them. Topical analgesics may come as a cream, gel, spray, or patch. An example of a topical analgesic is “Icy-Hot” cream.

There are also other types of topical medications an NA may be delegated to apply, such as antifungal medications (e.g., Nystatin in powder or cream form) or barrier creams to reduce the risk of skin breakdown or assist in healing of opened areas. When applying topical medications, it is important to use diligent infection control measures to prevent the medication from becoming contaminated. See the “Topical Medications” Skills Checklist for steps on how to properly apply topical medications.

Ice and Heat Applications

Applying ice and heat can also be delegated from the registered nurse to the NA. To safely apply ice or heat, first place a thin barrier on the skin, such as a towel or washcloth, to avoid damaging the tissue. Ice may be placed in a plastic bag, or cold therapy may be available in a disposable package. In some situations, a reusable gel pack may be placed in the freezer between uses.

Heat applications may include using an electrical heating pad or a reusable microwavable pack. The NA should discuss the setting for the heating pad or the time the pack should be warmed in the microwave with the delegating nurse. The NA should feel the pack’s temperature before placing it on the resident.

Ice or heat applications are typically left on for 15-20 minutes. If the resident is unable to communicate, the NA should lift the pack, check the skin temperature, and look for any redness every five minutes to prevent damage to the skin. If the ice or heat applications are not disposable, ensure they are sanitized according to agency policy before providing them to the resident.

Positioning and Massage

Pain may arise when a client remains in one position too long or is placed in a position that causes pressure on a sensitive area such as a joint, tendon, or muscle. Residents who are unable to move on their own should be repositioned at least every two hours, and some may require more frequent repositioning due to pain or skin issues. Clients can be maintained in a position of comfort by placing pillows to prevent discomfort between joints and bony prominences or to support the body and prevent them from rolling out of the position. For information on proper positioning, see Chapter 8.

Massage provides relaxation by reducing soreness and tension in muscles. It also increases circulation by promoting blood flow. However, a massage should never be provided over red or swollen areas. A massage given to a resident for pain relief should last about 3-5 minutes. For specifics on giving a massage, see the 5.17 “Back Rub” Skills Checklist in Chapter 5.

Other Comfort Measures

In addition to the previously described interventions to reduce pain, NAs can further help reduce clients’ pain by offering distractions, such as talking with the resident about pleasant or interesting things that the resident enjoys, looking at photos or magazines, playing board games, or listening to music. Deep breathing, mindfulness techniques, aromatherapy, and light range of motion (ROM) activities can also help calm the resident and ease their pain. Read more about providing ROM activities in Chapter 9. See Figure 6.9[1] for images of nonpharmacological treatments for pain.

Figure 6.9

Figure 6.9

Nonpharmacological Treatments for Pain

Read more about pain management for older adults from the University of Iowa.

References

  1. 1. “Massage-hand-4​.jpg” by Lubyanka is licensed under CC BY-SA 3.0, “Biofeedback​_training​_program_for_post-traumatic​_stress_symptoms.jpg” by Army Medicine is licensed under CC BY 2.0, “Tai_Chi1​.jpg” by Craig Nagy is licensed under CC BY-SA 2.0, “Musicoterapia​_lmidiman_flickr.jpg” by Midiman is licensed under CC BY 2.0, “Cold_Hot_Pack​.jpg” by Mamun2a is licensed under CC BY-SA 4.0, “pexels-photo-1188511.jpeg” by Mareefe is licensed under CC0, “STOTT-PILATES-reformer-class.jpg” by MHandF is licensed under CC BY-SA 3.0, “prayer-2544994​_960_720.jpg” by Himsan is licensed under CC0, and “gaming-2259191​_960_720.jpg” by JESHOOTS-com is licensed under CC0 

6.5. EFFECTS OF PRESCRIBED ROUTINE MEDICATIONS

NAs may not be aware of all the medications a client is receiving, but the nurse should inform the NA of potential harmful side effects to report when a new medication has been prescribed. The NA should be vigilant for possible side effects, especially if it is known that a new medication has been prescribed. Common side effects to report to the nurse are as follows:

  • Dizziness
  • Drowsiness
  • Change in cognition (i.e., new confusion)
  • Constipation; diarrhea; or dark, bloody or tarry stools
  • Nausea or vomiting
  • Dry mouth
  • Ringing in the ears
  • Itchy skin or rash
  • Increased urination or discolored urine
  • Muscle aches
  • Bleeding gums
  • Increased bruising

6.6. END-OF-LIFE CARE

There are many circumstances and medical diagnoses that may cause an individual to approach the end of their life. The natural aging process and chronic conditions such as heart failure (HF), chronic obstructive pulmonary disease (COPD), cancer, and advanced dementia may lead to end-of-life care.

All nursing care should be provided in a holistic, person-centered approach, but during end-of-life care, all caregivers must be fully attuned to the needs and wishes of the person. Caregivers often have a long-standing relationship with the dying person, but it is critical to not assume their client’s preferences. Communication must be more frequent and intentional during end-of-life care because a patient’s needs can change quickly. Additionally, attitudes and mental outlooks often fluctuate for the patient and their loved ones during this difficult time when many decisions need to be made. It is essential for caregivers to find an appropriate balance of interventions and space for the dying person and their loved ones. Use techniques discussed in Chapter 1 for therapeutic communication and making observations of facial expressions and body language to guide your interactions with the resident and their loved ones.

As discussed in Chapter 2.6, “Health Care Settings,” hospice care is a choice offered to individuals approaching end of life. Hospice care is offered to patients who are terminally ill and expected to live less than six months. Hospice provides comfort to the client and supports the family, but curative medical treatments are stopped. It is based on the idea that dying is part of the normal life cycle. Hospice care does not hasten death but focuses on providing comfort.[1] For example, a cancer patient may choose to no longer receive chemotherapy due to its severe side effects but will continue to take medications to manage pain and nausea. While nutritional intake is still important, food choices center around those that are pleasurable to the client rather than meeting their daily requirement of nutrients.

Hospice is a service provided by Medicare and can be delivered in a person’s home or in a facility such as a nursing home or hospital. To qualify for hospice care, a hospice doctor and the client’s primary doctor must certify that the person is terminally ill with a life expectancy of six months or less. The client signs a statement choosing hospice care instead of curative care covered by Medicare. Hospice coverage includes the following:

  • All items and services needed for pain relief and symptom management
  • Medical, nursing, and social services
  • Medications for pain management
  • Durable medical equipment for pain relief and symptom management
  • Aide and homemaker services
  • Physical therapy services
  • Occupational therapy services
  • Speech-language pathology services
  • Social services
  • Dietary counseling
  • Spiritual and grief counseling for the client and their family
  • Short-term inpatient care for pain and symptom management in a Medicare‑approved facility, such as a hospice facility, hospital, or skilled nursing facility that contracts with the hospice agency
  • Inpatient respite care, which is care provided in a Medicare-approved facility so the usual caregiver (like a family member or friend) can rest. The client can stay up to five days each time respite care is needed. Respite care can occur more than once but only on an occasional basis.
  • Other services that Medicare covers to manage pain and other symptoms related to the terminal illness and related conditions the hospice team recommends[2]

After two physicians agree that a person qualifies for hospice, a nurse from a hospice agency completes an assessment and makes care recommendations. If the client is in a nursing home, their hospice team will coordinate with the facility team to manage the client’s needs and wishes. Visits are scheduled at intervals designated by the hospice team. A hospice nursing assistant may come to the facility to provide cares because they can spend more time with the enrolled hospice client than routinely provided by the facility staff. This extra time can reduce pain that may occur during cares by moving at a slower pace and allowing for periods of rest. The additional social interaction is also beneficial for the hospice client. To improve quality of life, hospice may also provide additional resources such as spiritual chaplains, music therapists, or volunteers who simply visit with the client if they do not have friends or family available.

If a hospice client remains in their own home, the hospice agency provides durable medical equipment like a hospital bed and other items to make caring for the client easier, such as a commode, shower chair, or mechanical lift for moving the client. The hospice nurse and nursing assistant visit regularly based on the needs of the client and their family. The nurse’s or nursing assistant’s visits may also serve as respite, allowing the loved ones a reprieve from caring for the client themselves.

Nursing assistants may choose to work for a hospice agency and receive additional training to better understand and provide end-of-life care.

Do-Not-Resuscitate Orders and Advanced Directives

Additional legal considerations when providing care at the end of life are do-not-resuscitate (DNR) orders and advance directives.

Do-Not-Resuscitate Orders

Do-Not-Resuscitate (DNR) order is a medical order that instructs health care professionals to not perform cardiopulmonary resuscitation (CPR) if a patient’s breathing stops or their heart stops beating. CPR is emergency treatment provided when a patient’s blood flow or breathing stops and may involve chest compressions and mouth-to-mouth breathing, electric shocks to restart the heart, breathing tubes to open the airway, or cardiac medications.

A DNR order is written with permission by the patient (or the patient’s health care power of attorney, if activated). Ideally, a DNR order is set up before a critical condition occurs. A DNR order is recorded in a patient’s medical record and only refers to not performing CPR and does not affect other care. Wallet cards, bracelets, or other DNR documents are also available for individuals to have at home or in nonhospital settings.

The decision to implement a DNR order is typically very difficult for a patient and their family members to make. Many people have unrealistic ideas regarding the success rates of CPR and the quality of life a patient experiences after being revived, especially for patients with multiple chronic diseases. For example, a recent study found the overall rate of survival leading to hospital discharge for someone who experiences cardiac arrest is about 10.6 percent.[6]

Nurses can provide up-to-date patient education regarding CPR and its effectiveness based on the patient’s current condition and facilitate discussion about a DNR order. Nursing assistants can provide CPR based on their scope of practice within their state. If a nursing assistant witnesses a cardiac event, their first action should be to notify the nurse.[7]

Advance Directives

Advance directives include the health care power of attorney (POA) and living will. The health care POA legally identifies a trusted individual to serve as a decision-maker for health issues when the patient is no longer able to speak for themselves. It is the responsibility of this designated individual to carry out care actions in accordance with the patient’s wishes. A health care POA can be a trusted family member, friend, or colleague who is of sound mind and is over the age of 18. They should be someone who the patient is comfortable expressing their wishes to and someone who will enact those desired wishes on the patient’s behalf.[8]

The health care POA should also have knowledge of the patient’s wishes outlined in their living will. A living will is a legal document that describes the patient’s wishes if they are no longer able to speak for themselves due to injury, illness, or a persistent vegetative state. The living will addresses issues like ventilator support, feeding tube placement, cardiopulmonary resuscitation, and intubation. It is a vital means of ensuring that the health care provider has a record of one’s wishes. However, the living will cannot feasibly cover every possible potential circumstance, so a health care power of attorney is vital when making decisions outside the scope of the living will document.[9]

A financial power of attorney may also be appointed to manage the client’s money matters when they are no longer able to do so. The financial POA can be the same person as the health care POA or a different individual. The financial POA may be enacted independently of the health care POA, meaning that the client can still make their own health care decisions even if their finances are controlled by their designee. The client should select both POAs when they are still able to make sound decisions. Two physician signatures are required to enact each POA to avoid a conflict of interest and ensure the client truly cannot make appropriate decisions. If a client has not filed these legal documents and is deemed incompetent, a state guardian will be appointed as their financial and health care POA.[10]

Signs of Impending Death

As a person nears dying there are several notable physiological changes, especially with circulation, breathing, intake, and appearance of skin. The heart rate will slow and blood pressure lowers, creating cool extremities that may appear cyanotic (blue), pale, or dark. Respirations may become very irregular, referred to as Cheyne-Stokes breathing. Cheyne-Stokes respirations can be observed as gaps in breathing of several seconds, and long and labored or quick and shallow inhalation and exhalation. There may be gurgling or rattling of the lungs when breathing. Intake will decrease and eventually stop altogether, and output will follow the same pattern. Mottling, which looks like severely wrinkled and purple-bluish color skin, often occurs in dependent areas or lower legs and feet.

At some point, the dying person becomes unresponsive, which often leads to the jaw opening. Although the dying person may no longer communicate, hearing is the last sense to fail. It is critical that caregivers continue to talk to the dying person as if they were alert and able to understand.

Care for the Dying Person

Because the end of life is a very emotional time, the person needs to be supported and involved in their care as much as possible to maintain their sense of control. Interventions should center on quality of life and comfort measures. Another important aspect is including loved ones. Their level of involvement should be discussed with the client at an appropriate time when they are able to communicate and understand the conversation. In a long-term care facility, the care team has this conversation with the resident, and it is implemented into the care plan for the nursing assistant to carry out.

Attention to pain is very important. Notify the nurse 10-15 minutes before you plan on providing care so they can assess the resident’s pain and determine if pain medication is needed prior to assisting the resident.

Repositioning should occur hourly due to decreased circulation and a high risk for skin breakdown. Incontinence care and all other hygiene should be completed in bed, and their skin should continue to be moisturized. Massage can help with circulation if it is tolerated by the resident. Due to the jaw opening and breathing with the mouth open, oral care using a moist swab should be done hourly. Consider applying lip balm or other moisturizer at the same time.

The room should be quiet, and lighting should be lowered to the resident’s comfort level. Scents from flowers, deodorizer, or perfumes may be more irritating than normal and should be avoided. Visiting times, as well as the amount of people in the room, may be determined by the nurse. A private area with refreshments away from the resident room should be available for loved ones to gather and rest as needed.

Be aware that hearing is the last sense to go. Explain to the patient what you are doing before you do it and be conscientious of the words being used near the patient. Encourage family members and staff members to talk to the patient even if they are not responding; talking can be comforting to the patient, family members, and caregivers.

Stages of Grief

There are several stages of grief that may occur due to any major life change, including end of life and death. It is helpful for caregivers to have an understanding of these stages so they can recognize the emotional reactions as symptoms of grief and support patients and families as they cope with loss. Famed Swiss psychiatrist Elizabeth Kubler-Ross identified five main stages of grief in her book On Death and Dying. Patients and families may experience these stages along a continuum, move randomly and repeatedly from stage to stage, or skip stages altogether. There is no one correct way to grieve, and an individual’s specific needs and feelings must remain central to care planning.[11]

Kuber-Ross identified that patients and families demonstrate various characteristic responses to grief and loss. These stages include denial, anger, bargaining, depression, and acceptance, commonly referred to by the mnemonic “DABDA.” See Figure 6.10[12]for an illustration of the Kubler-Ross Grief Cycle. Keep in mind that these stages of grief not only occur due to loss of life, but also due to significant life changes such as divorce, loss of friendships, loss of a job, or diagnosis with a chronic or terminal illness.[13]

Figure 6.10

Figure 6.10

Kubler-Ross Grief Cycle

Denial

Denial occurs when the individual refuses to acknowledge the loss or pretends it isn’t happening. This stage is characterized by an individual stating, “This can’t be happening.” The feeling of denial is self-protective as an individual attempts to numb overwhelming emotions as they process the information. The denial process can help to offset the immediate shock of a loss. Denial is commonly experienced during traumatic or sudden loss or if unexpected life-changing information or events occur. For example, a patient who presents to the physician for a severe headache and receives a diagnosis of terminal brain cancer may experience feelings of denial and disregard the diagnosis altogether. See Figure 6.11[14] for an image of a person reacting to unexpected news with denial.

Anger

Anger in the grief process often masks pain and sadness. The subject of anger can be quite variable; anger can be directed to the individual who was lost, internalized to self, or projected toward others. Additionally, an individual may lash out at those uninvolved with the situation or have bursts of anger that seemingly have no apparent cause. As a nursing assistant, you may possibly be the target of someone’s projected anger. Health care professionals should be aware that anger may often be directed at them as they provide information or provide care. It is important that health care team members, family members, and others who become the target of anger seek to recognize that the anger and emotion are not a personal attack, but rather a manifestation of the challenging emotions that are a part of the grief process. It often comes from a loss of control in the situation and a feeling of helplessness or hopelessness. If possible, the nursing assistant can provide supportive presence and allow the patient or family member time to vent their anger and frustration while still maintaining boundaries for respectful discussion. Rather than focusing on what to say or not to say, allowing a safe place for a patient or family member to verbalize their frustration, sorrow, and anger can offer great support. See Figure 6.12[15] for an image of a patient experiencing anger.

Bargaining

Bargaining can occur during the grief process in an attempt to regain control of the loss. When individuals enter this phase, they are looking to find ways to change or negotiate the outcome by making a deal. Some may try to make a deal with God or their higher power to take away their pain or to change their reality by making promises to do better or give more of themselves if only the circumstances were different. For example, a patient might say, “I promised God I would stop smoking if He would heal my wife’s lung cancer,” or “I’ll go to church every week if I can be healthy again.” There may also be thoughts such as “Why isn’t this happening to me instead of my child?”

Depression

Feelings of depression can occur with intense sadness over the loss of a loved one or the situation. Depression can cause loss of interest in activities, people, or relationships that previously brought one satisfaction. There is no pleasure or joy surrounding anything. Additionally, individuals experiencing depression may experience irritability, sleeplessness, and loss of focus. It is not uncommon for individuals in the depression phase to experience significant fatigue and loss of energy. Simple tasks such as getting out of bed, taking a shower, or preparing a meal can feel so overwhelming that individuals simply withdraw from activity. In the depression phase, it can be difficult for individuals to find meaning, and they may struggle with identifying their own sense of personal worth or contribution. Depression can be associated with ineffective coping behaviors, and nursing assistants should watch for signs of self-medicating through the use of alcohol or drugs to mask or numb depressive feelings. Any remarks made about feeling depressed or talk of self-harm should be reported immediately. Other symptoms to report include noticed changes in behavior such as isolation or withdrawal from activity, sleeping more or less, and decreased interest in hygiene and self-care. Further discussion about depression can be found in Chapter 10. See Figure 6.13[16]for an image of an individual demonstrating feelings of depression.

Figure 6.13

Figure 6.13

Depression

Acceptance

Acceptance refers to an individual understanding the loss and knowing it will be hard but acknowledging the new reality. The acceptance phase does not mean absence of sadness but is the acknowledgement of one’s capabilities in coping with the grief experience. In the acceptance phase, individuals begin to re-engage with others, find comfort in new routines, and even experience happiness with life activities again. This may be observed by a person saying, “I want to make the most of the time I have left by spending it with my family” or “I’d like to plan the arrangements for my funeral” or “I know this will be painful and difficult, but I will be okay with the supports I have.” See Figure 6.14[17] of an image representing an individual who has reached acceptance of the new reality related to his loss.

Figure 6.14

Figure 6.14

Acceptance

Assisting in the Grieving Process

As already discussed, the grieving process is different for each individual and is not easily predicted. The best action for the caregiver is to listen closely and offer support to the individual. Other possible interventions for the NA to assist with the grieving process are described in Table 6.6.

Table 6.6

Suggested Actions by the Nursing Assistant According to the Client’s Stage of Grief

Stage of GriefSuggested Actions by the Nursing Assistant
Denial• Offer support and give the person time to sort through feelings.
• Do not respond with messages such as “You will get over this” or “Everything will be fine eventually.”
Anger• Explain cares provided and refer to the nurse if needed.
• Listen to the client and/or their loved ones without judgment or offering opinions.
• Involve the client in choices regarding their cares as appropriate to give them a sense of control.
Bargaining• Assist in contacting a spiritual or religious counselor.
Depression• Offer activities the client previously enjoyed.
• Encourage participation in ADLs.
• Report behavioral changes to the nurse.
Acceptance• Validate thoughts and any plans made.
• Focus on quality of life.

If the dying client lives in a facility, it is important to consider how their death may affect other residents, as well as the staff members. Some facilities may offer grief counseling that includes sharing thoughts, feelings, or memories of the deceased in a group or individual setting. A memorial service may be held at the facility for residents and staff separate from the family’s plans. Staff and residents will also work through the grieving process, so offering the same interventions as listed above is warranted. Additionally, it is good to promote self-care by maintaining adequate nutritional intake and sleep.

References

1.
This work is a derivative of Nursing Fundamentals by Chippewa Valley Technical College and is licensed under CC BY 4.0 .
2.
Ouellette, L., Puro, A., Weatherhead, J., Shaheen, M., Chassee, T., Whalen, D., & Jones, J. (2018). Public knowledge and perceptions about cardiopulmonary resuscitation (CPR): Results of a multicenter survey. The American Journal of Emergency Medicine , 36(10), 1900-1901.   10.1016/j.ajem.2018.01.103 . [PubMed: 29409665] [CrossRef]
3.
This work is a derivative of Nursing Fundamentals by Chippewa Valley Technical College and is licensed under CC BY 4.0 .
4.
This work is a derivative of Nursing Fundamentals by Chippewa Valley Technical College and is licensed under CC BY 4.0 .
5.
This work is a derivative of Nursing Fundamentals by Chippewa Valley Technical College and is licensed under CC BY 4.0 .
6.
This work is a derivative of Nursing Fundamentals by Chippewa Valley Technical College and is licensed under CC BY 4.0 .
7.
This work is a derivative of Nursing Fundamentals by Chippewa Valley Technical College and is licensed under CC BY 4.0 .
8.
This work is a derivative of Nursing Fundamentals by Chippewa Valley Technical College and is licensed under CC BY 4.0 .
9.
This work is a derivative of Nursing Fundamentals by Chippewa Valley Technical College and is licensed under CC BY 4.0 .
10.
This work is a derivative of Nursing Fundamentals by Chippewa Valley Technical College and is licensed under CC BY 4.0 .
11.
This work is a derivative of Nursing Care at the End of Life by Lowey and is licensed under CC BY-NC-SA 4.0 .
12.
13.
This work is a derivative of Nursing Fundamentals by Chippewa Valley Technical College and is licensed under CC BY 4.0 .
14.
15.
16.
17.

6.7. POSTMORTEM CARE

The nurse will determine when an individual has died and follow agency policies. If loved ones are present, allow them to stay with the person’s body as long as needed for them to say goodbye. If they express any religious or cultural preferences, they should be accommodated as much as possible. For example, individuals from some cultures prefer to cleanse their loved one’s body after death. When sufficient time has been granted, the nursing assistant will prepare the body for transport.

When postmortem care is provided, it is appropriate to ask the family to leave the room. You will provide a bed bath to the resident and then position them in correct alignment. A new gown should be placed on the resident. Because urine or feces is often expelled when the resident is moved for transport, a clean incontinence brief should be provided after the bath is completed. The resident’s eyelids and mouth should be gently closed if they are still open. A rolled towel can be placed under the chin to stabilize the jaw. Cover the resident to the neck with clean linens, leaving the face and head uncovered. Check facility policy for applying an identification bracelet.

The postmortem care process can be very difficult for a new nursing assistant or whenever it is completed the first few times. Be sure to ask for assistance from a more experienced nursing assistant or the nurse or consider completing the postmortem cares with another staff member to ease the difficulty of the experience.

6.8. SKILLS CHECKLIST: TOPICAL MEDICATIONS

1.

Gather Supplies: Topical medication, gloves, medicine cup, medicine spoon (if medication is in a jar), and barrier

2.

Routine Pre-Procedure Steps:

  • Knock on the resident’s door.
  • Perform hand hygiene.
  • Maintain respectful, courteous, and professional communication at all times.
  • Introduce yourself and identify the resident.
  • Provide for privacy.
  • Explain the procedure to the resident.
3.

Procedure Steps:

  • Put on gloves.
  • Place the appropriate amount of medication from the tube, jar, or bottle in a medicine cup. If the medication is in a jar, use a medication spoon to scoop out the medication. Do not put your hands directly into the jar. If using a tube, do not squeeze the medication onto your gloved hand.
  • Place the medication on a flat surface with a barrier.
  • Clean the area where the medication is to be applied. If there is a patch, confirm with the nurse that it should be removed.
  • Remove gloves, turning them inside out.
  • Perform hand hygiene.
  • Put on clean gloves.
  • Using your gloved hand, apply medication from the cup onto the affected area. Be sure to gently rub in the medication so it can be absorbed by the skin for maximum effectiveness.
  • Remove gloves, turning them inside out.
4.

Post-Procedure Steps:

  • Perform hand hygiene.
  • Check the resident’s comfort and if anything else is needed.
  • Ensure the bed is low and locked. Check the brakes.
  • Place the call light or signaling device within reach of the resident.
  • Open the door and the privacy curtain.
  • Perform hand hygiene.
  • Document and report any skin issues or changes to the nurse.

View a YouTube video[1] of an instructor demonstration of topical medications:

Image ch6basicnursing-Image001.jpg

References

1.
Chippewa Valley Technical College. (2022, December 3). Topical Medications. [Video]. YouTube. Video licensed under CC BY 4.0https://youtu​.be/ZJGNFg6ccYM .

6.9. LEARNING ACTIVITIES

Image ch6basicnursing-Image002.jpg

Image ch6basicnursing-Image003.jpg

Image ch6basicnursing-Image004.jpg

Image ch6basicnursing-Image005.jpg

VI. GLOSSARY

Acute pain

Pain with limited duration and associated with a specific cause. It usually causes observable responses such as increased pulse, respirations, and blood pressure. The person may also have diaphoresis.

Advance directives

Legal documents including the health care power of attorney (POA) and living will.

Cardiopulmonary resuscitation (CPR)

Emergency treatment provided when a patient’s blood flow or breathing stops and may involve chest compressions and mouth-to-mouth breathing, electric shocks to restart the heart, breathing tubes to open the airway, or cardiac medications.

Cheyne-Stokes

Irregular respirations associated with approaching death that are observed as gaps in breathing of several seconds and long and labored or quick and shallow inhalation and exhalation.

Chronic pain

Ongoing and persistent pain for longer than six months. It typically does not cause a change in vital signs or diaphoresis.

Cyanotic

A bluish discoloration of the skin.

Diaphoresis

Excessive sweating.

Do-Not-Resuscitate (DNR) order

A medical order that instructs health care professionals to not perform cardiopulmonary resuscitation (CPR) if a patient’s breathing stops or their heart stops beating. A DNR order is only written with permission by the patient (or the patient’s health care power of attorney, if activated).

Dysphagia

Difficulty swallowing that can cause aspiration of liquids and food into one’s lungs and lead to life-threatening pneumonia.

End-of-life care

Term used to describe care provided when death is imminent and life expectancy is limited to a short number of hours or days.

Epiglottis

The anatomical flap that covers the trachea and prevents liquids from entering the lungs when swallowing.

Health Care Power of Attorney (POA)

Legal identification of a trusted individual to serve as a decision-maker for health issues when the patient is no longer able to speak for themselves. It is the responsibility of this designated individual to carry out care actions in accordance with the patient’s wishes.

Hospice care

Care provided to patients who are terminally ill when a health care provider has determined they are expected to live six months or less. Hospice provides comfort to the client and supports the family, but curative medical treatments are stopped. It is based on the idea that dying is part of the normal life cycle.

Living will

A legal document that describes the patient’s wishes if they are no longer able to speak for themselves due to injury, illness, or a persistent vegetative state. The living will addresses issues like ventilator support, feeding tube placement, cardiopulmonary resuscitation, and intubation.

Macronutrients

Carbohydrates, proteins, and fats that make up most of a person’s diet and provide energy, as well as essential nutrient intake.

Modified diet

Any diet altered to include or exclude certain components. For example, a low-salt diet is an example of a modified diet.

NPO

A common medical abbreviation referring to “nothing by mouth.”

Osteoarthritis

A type of arthritis causing inflammation or swelling of the joints due to daily wear and tear on the body.

Pain

An unpleasant sensory and emotional experience associated with, or resembling that associated with, actual or potential tissue damage.

Postmortem care

Care provided after death has occurred through transfer to a morgue or funeral provider.

Quality of life

The degree to which an individual is healthy, comfortable, and able to participate in or enjoy life events.

Copyright Notice

Licensed under a Creative Commons Attribution 4.0 International License. To view a copy of this license, visit https://creativecommons.org/licenses/by/4.0/.

Bookshelf ID: NBK599380

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