Organizational culture plays a critical role in shaping healthcare delivery environments and service quality. Research is needed to identify programs and interventions that foster a culture of innovation, and to determine how culture of innovation can be evaluated and measured.

Contents

• PREFACE
• ACKNOWLEDGMENTS
• EXECUTIVE SUMMARY
  • INTRODUCTION
  • METHODS
  • RESULTS
  • DISCUSSION
  • CONCLUSIONS
• INTRODUCTION
• METHODS
  • TOPIC DEVELOPMENT
  • SEARCH STRATEGY
  • STUDY SELECTION
  • DATA ABSTRACTION
  • QUALITY ASSESSMENT
  • DATA SYNTHESIS
  • PEER REVIEW
• RESULTS
  • LITERATURE FLOW
  • DESCRIPTION OF THE EVIDENCE
  • KEY QUESTION 1. HOW IS CULTURE OF INNOVATION DEFINED IN LITERATURE RELATED TO HEALTHCARE SETTINGS?
  • KEY QUESTION 2. WHAT METRICS ARE USED TO CAPTURE CULTURE OF INNOVATION IN HEALTHCARE SETTINGS?
  • KEY QUESTION 3. WHAT ARE KEY CHARACTERISTICS AND OUCOMES OF PROGRAMS DESIGNED TO IMPROVE OR ESTABLISH A CULTURE OF INNOVATION IN HEALTHCARE SETTINGS?
• DISCUSSION
  • SUMMARY OF KEY QUESTIONS
  • LIMITATIONS
  • RESEARCH GAPS AND RECOMMENDATIONS FOR FUTURE RESEARCH
• CONCLUSIONS
• REFERENCES
• APPENDIX A. SEARCH STRATEGIES
• APPENDIX B. PEER REVIEWER COMMENTS AND RESPONSES
• APPENDIX C. DATA ABSTRACTION FORM
• APPENDIX D. DEFINITIONS TABLE
• APPENDIX E. STUDY & METRIC(S) CROSSWALK
• APPENDIX F. EVIDENCE TABLES
• APPENDIX G. CITATIONS FOR EXCLUDED PUBLICATIONS

Suggested citation:

Mak S, Fenwick K, Myers B, Shekelle PG, Begashaw M, Severin J, Miake-Lye IM. Creating a Culture of Innovation in Healthcare Settings: A Systematic Review. Evidence Synthesis Program, Health Services Research and Development Service, Office of Research and Development, Department of Veterans Affairs. VA ESP Project #05-226; 2021. Available at: https://www.hsrd.research.va.gov/publications/esp/reports.cfm.

This report is based on research conducted by the Evidence Synthesis Program (ESP) Center located at the West Los Angeles VA Medical Center, Los Angeles, CA, funded by the Department of Veterans Affairs, Veterans Health Administration, Health Services Research and Development. The findings and conclusions in this document are those of the author(s) who are responsible for its contents; the findings and conclusions do not necessarily represent the views of the Department of Veterans Affairs or the United States government. Therefore, no statement in this article should be construed as an official position of the Department of Veterans Affairs. No investigators have any affiliations or financial involvement (eg, employment, consultancies, honoraria, stock ownership or options, expert testimony, grants or patents received or pending, or royalties) that conflict with material presented in the report.