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Atherton H, Brant H, Ziebland S, et al. The potential of alternatives to face-to-face consultation in general practice, and the impact on different patient groups: a mixed-methods case study. Southampton (UK): NIHR Journals Library; 2018 Jun. (Health Services and Delivery Research, No. 6.20.)
The potential of alternatives to face-to-face consultation in general practice, and the impact on different patient groups: a mixed-methods case study.
Show detailsConsultation type | Number of consultations | Type of professional, ratea (%)b | ||
---|---|---|---|---|
GP (n = 129,197) | Nurse or HCA (n = 80,480) | Total (n = 209,677) | ||
Surgery | 167,393 | 2.2937 (42.98) | 1.9670 (36.86) | 4.2607 (79.83) |
Telephone | 38,714 | 0.9237 (17.31) | 0.0618 (1.16) | 0.9854 (18.46) |
E-consult | 190 | 0.0048 (0.09) | 0.0048 (0.09) | |
Home visit | 3024 | 0.0613 (1.15) | 0.0157 (0.29) | 0.0770 (1.44) |
E-mail sent | 356 | 0.0050 (0.09) | 0.0040 (0.08) | 0.0091 (0.17) |
Total | 209,677 | 3.2885 (61.62) | 2.0485 (38.38) | 5.3370 (100) |
- a
Mean number of consultations per patient per year.
- b
Composition (%) of all entries relating to reported consultations by GP, nurse or HCA.
Note
Patients of all ages.
- Consultation rates (all practices) by type of consultation and type of professio...Consultation rates (all practices) by type of consultation and type of professional - The potential of alternatives to face-to-face consultation in general practice, and the impact on different patient groups: a mixed-methods case study
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