The increasingly diverse ethnic composition of the United States population has created a profound and ongoing demographic shift, and public health and health care organizations face many challenges as they move to address and adapt to this change. To better understand how the public health and health care communities can meet the challenges of serving an increasingly diverse population, the Roundtable on Health Literacy conducted a public workshop on facilitating health communication with immigrant, refugee, and migrant populations through the use of health literate approaches. The goal of the workshop was to identify approaches that will enable organizations that serve these ethnically and culturally diverse populations in a manner that allows all members of these communities to obtain, process, and understand basic health information and the services needed to make appropriate health and personal decisions. This publication summarizes the presentations and discussions from the workshop.

Contents

• The National Academies of SCIENCES • ENGINEERING • MEDICINE
• PLANNING COMMITTEE ON FACILITATING HEALTH COMMUNICATION WITH IMMIGRANT, REFUGEE, AND MIGRANT POPULATIONS THROUGH HEALTH LITERATE APPROACHES
• ROUNDTABLE ON HEALTH LITERACY
• Reviewers
• Acknowledgments
• Acronyms and Abbreviations
• 1. Introduction
  • ORGANIZATION OF THE PROCEEDINGS
• 2. Issues and Challenges in Facilitating Health Communication with Immigrant, Refugee, and Migrant Populations
  • CHALLENGES DEALING WITH THE HEALTH CARE SYSTEM
  • BUILDING TRUSTED RELATIONSHIPS
  • THE ROLE OF HEALTH LITERACY
  • DISCUSSION
• 3. Accessing and Using Health Care Services
  • DELIVERING TRAUMA-INFORMED CARE TO IMMIGRANTS, REFUGEES, AND MIGRANTS
  • INNOVATIVE ACCESS POINTS CUSTOMIZED FOR NEWLY ARRIVED POPULATIONS
  • ESTABLISHING TRUST TO BRING INDIVIDUALS INTO PRIMARY CARE
  • LET'S TALK ABOUT MEDICINES: WORKSHOPS FOR REFUGEES AND IMMIGRANTS
  • DISCUSSION
• 4. Health Literacy Considerations for Outreach
  • TEACHING ENGLISH USING HEALTH CONCEPTS AND HEALTH LITERACY
  • MESSAGING FOR DISASTERS AND EMERGENCY PREPAREDNESS
  • OUTREACH TO UNINSURED FOREIGN-BORN POPULATIONS
  • PARTNERSHIPS IN BUILDING TRUSTED COMMUNITY NETWORKS
  • DISCUSSION
• 5. Application of Health Literacy to Communication with Immigrants, Refugees, and Migrants
• 6. Where Do We Go from Here?
  • WHAT SYSTEMIC CHANGES ARE NEEDED?
  • WHO SHOULD BE AT THE TABLE?
  • WHAT RESOURCES ARE NEEDED?
  • DISCUSSION
• References
• APPENDIXES
  • Appendix A. Workshop Agenda
  • Appendix B. Biographical Sketches of Moderators, Speakers, and Panelists

Rapporteur: Joe Alper.

Suggested citation:

National Academies of Sciences, Engineering, and Medicine. 2017. Facilitating health communication with immigrant, refugee, and migrant populations through the use of health literacy and community engagement strategies: Proceedings of a workshop. Washington, DC: The National Academies Press. doi: https://doi.org/10.17226/24845.