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Henriksen K, Battles JB, Keyes MA, et al., editors. Advances in Patient Safety: New Directions and Alternative Approaches (Vol. 3: Performance and Tools). Rockville (MD): Agency for Healthcare Research and Quality (US); 2008 Aug.

Cover of Advances in Patient Safety: New Directions and Alternative Approaches (Vol. 3: Performance and Tools)

Advances in Patient Safety: New Directions and Alternative Approaches (Vol. 3: Performance and Tools).

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Table 2ED staff member strategies

ConditionStrategyAdaptation
“Run of the mill,” usual conditionsAdapt to changesAdjust existing resources
Demand increasing
  • Recognize degradation
  • Initiate adaptive responses
Identify and reorganize additional resources
Demand requiring department- level changeReallocate resourcesForego all care except that for life-threatening illness
Catastrophic eventReorganizeCompletely reorganize work

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