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Iliffe S, Waugh A, Poole M, et al.; for the CAREDEM research team. The effectiveness of collaborative care for people with memory problems in primary care: results of the CAREDEM case management modelling and feasibility study. Southampton (UK): NIHR Journals Library; 2014 Aug. (Health Technology Assessment, No. 18.52.)
The effectiveness of collaborative care for people with memory problems in primary care: results of the CAREDEM case management modelling and feasibility study.
Show detailsApplicants for the case manager roles in CAREDEM should have the following attributes and skills.
Attribute/skill | Desirable (D) or essential (E) | Assessed by |
---|---|---|
Already working in local NHS or adult services | D (could be a returner, etc.) | CV |
Hold a relevant qualification for their discipline | E | CV |
Basic IT skills, knowledge of local IT systems and experience in recording information electronically | E | CV and reference |
Interpretation of medical and nursing records | E | CV, interview and reference |
Knowledge of local dementia and older people’s and carers’ services | D | CV and interview |
Communication skills, particularly with difficult topics (diagnosis itself, prognosis, BPSD, continence, anxiety) | E | CV, interviewa and reference |
Person centred (respects autonomy), non-judgemental attitudes and values | E | CV, interviewb and reference |
Capable of system-building, networking and increasing efficiency within services | D | CV, interview and reference |
Awareness of confidentiality, family dynamics, adult safeguarding, sensitivity of financial issues, taboos (e.g. continence) | E | Covering letter, interview and reference |
Skilled in maintaining dialogue, shared decision-making and interagency communication; ability to seek agreements on data sharing | E | Interview and reference |
Experience in decision-making, risk assessment, prioritisation | E | CV, interview and reference |
Skills in empowering PWD and their carers to identify and solve problems | D | Interview and reference |
Verbal and written communication skills, ability to negotiate, able to create relationships and respect boundaries | E | CV, interview and reference |
Able to vary involvement according to needs of PWD and their carers | D | Interview and reference |
Openness to learning, prepared to develop skills | E | Interview and reference |
Good at managing tensions and contradictory demands, good time and stress management skills | E | Covering letter, interview and reference |
- a
Consider group interview.
- b
Consider using scenarios.
- Case manager person specification - The effectiveness of collaborative care for ...Case manager person specification - The effectiveness of collaborative care for people with memory problems in primary care: results of the CAREDEM case management modelling and feasibility study
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