The digital divide: a comparison of online consumer health information for African-American and general audiences

J Natl Med Assoc. 2008 Nov;100(11):1333-40. doi: 10.1016/s0027-9684(15)31513-3.

Abstract

Objectives: We sought to assess the quality of health information on internet sites with missions to serve African Americans and to compare the quality to that of sites targeting a general audience.

Methods: Sites were identified by entering "black Health," "African American health," and "health" into 2 search engines. Websites were assessed for quality and usability by 2 independent readers using published criteria.

Results: Disease-specific information was found on 64.7% of African-American sites and 86.2% of general sites. Among these sites, 73% of African-American sites listed authors' qualifications, compared to 96% of general sites (p=0.04). Sixty-four percent of African-American sites provided date last updated, compared with 100% of general sites (p=0.001). The mean literacy level for both types of sites was approximately 10th grade. The literacy level of African-American sites at governmental and educational domains was lower (NS).

Conclusions: This is the first study to examine critically the quality of health information on Internet sites serving African-American audiences. Our study suggests methods to guide healthcare providers and health educators in counseling patients regarding internet-based health information. The "digital divide" is about quality as well as access.

Publication types

  • Comparative Study
  • Research Support, N.I.H., Extramural

MeSH terms

  • Black or African American*
  • Consumer Health Information / standards*
  • Humans
  • Online Systems*
  • United States