Perceived quality of palliative care in intensive care units among doctors and nurses in Taiwan

Int J Qual Health Care. 2019 Dec 31;31(10):741-747. doi: 10.1093/intqhc/mzz003.

Abstract

Objective: To compare perceptions of various aspects of palliative care for doctors and nurses; and examine factors contributing to perceived quality palliative care in intensive care units (ICUs).

Design: A cross-sectional survey study conducted from November to December 2013. Questionnaires used were Knowledge, Attitudinal and Experiential Survey on Advance Directives (ADs), Clarke's Quality of Palliative Care and Nurses' Participation in the end-of-life (EOL) decision-making process.

Setting: Seven adult medical and surgical ICUs at a medical center in Northern Taiwan.

Participants: In total, 172 doctors and nurses who worked in adult ICU for more than 3 months.

Main outcome measures: Nurses' and doctors' perception of quality palliative care.

Results: Nurses provided better care than doctors in symptom management, comfort care and spiritual care; their participation in EOL decision-making was the sole modifiable contributor to perceived quality palliative care in ICUs (β = 0.24, P < 0.01). Both doctors and nurses had positive attitudes towards ADs (mean = 4.05/10; standard deviation [SD] = 1.38) while their knowledge of ADs was poor (mean = 29.72/40; SD = 3.00). More than half of nurses currently participated in EOL decision-making and over 80% of doctors and nurses agreed both parties should engage in EOL decision-making process. Majority of doctors (83.9%) reckoned nurses agreed with their EOL decisions while a significant percentage (40%) of nurses were uncertain about doctors' decisions (χ2 = 12.07, P < 0.01).

Conclusions: Nurses' participation in EOL decision-making and strengthening spiritual care are imperative to rendering quality palliative care in ICUs. Potential disagreements arose during EOL decision-making between doctors and nurses; and insufficient knowledge of ADs should be addressed.

Keywords: attitude; intensive care units; knowledge; palliative care; perception; quality of health care.

MeSH terms

  • Adult
  • Advance Directives*
  • Attitude of Health Personnel*
  • Cross-Sectional Studies
  • Decision Making
  • Female
  • Humans
  • Intensive Care Units
  • Male
  • Nursing Staff, Hospital / psychology*
  • Palliative Care*
  • Physicians / psychology*
  • Quality of Health Care*
  • Surveys and Questionnaires
  • Taiwan
  • Terminal Care