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Health system performance assessment

A primer for policy-makers

Policy Brief, No. 49

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Author Information and Affiliations

Key messages

Increasing health system performance is critical in creating resilient health systems. If health policies are to foster the ability to withstand shocks like the COVID-19 pandemic, they need to focus on the right interventions that strengthen health systems – those that improve performance.

  1. Assessing the performance of a health system effectively is the first step to improving it.
    • This requires a conceptual lens through which to view the health system structures, its inputs and the outputs and outcomes that they feed into.
  2. The Health System Performance Assessment (HSPA) Framework for Universal Health Coverage (UHC) offers policy-makers a conceptual tool to assess performance effectively.
    • It provides a rigorous description of the four health system functions – governance, resource generation, financing and service delivery – and their sub-functions that matter most for the function-level and overall system performance.
    • It builds on existing tools and frameworks but orients the analysis of health system assessment exercises towards system performance.
    • It identifies impacts on health system performance and encourages operational focus.
  3. The HSPA Framework for UHC has real-world applications and helps direct policy action.
    • It allows policy-makers to understand how the health system works and how its functions and sub-functions are linked to the “assessment areas” that explain performance.
    • It provides an explanation of the health system bottlenecks that contribute to specific policy challenges.
    • This will support efforts to pinpoint the person, group or institution that can and should take responsibility for remedial action and promote accountability.
    • Its insights into the governance function will help policy-makers to use governance as a lever to achieve health system goals.

About the Series

Policy Brief
ISSN: 1997-8073

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All reasonable precautions have been taken by the World Health Organization to verify the information contained in this publication. However, the published material is being distributed without warranty of any kind, either express or implied. The responsibility for the interpretation and use of the material lies with the reader. In no event shall the World Health Organization be liable for damages arising from its use. The views expressed by authors, editors, or expert groups do not necessarily represent the decisions or the stated policy of the World Health Organization.

This policy brief is one of a new series to meet the needs of policy-makers and health system managers. The aim is to develop key messages to support evidence-informed policy-making and the editors will continue to strengthen the series by working with authors to improve the consideration given to policy options and implementation.

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© World Health Organization 2022 (acting as the host organization for, and secretariat of, the European Observatory on Health Systems and Policies)
Bookshelf ID: NBK589360PMID: 36800880

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